MOMINUL HOQUE
Merchandiser
Narsingdi,Bangladesh
Summary
Experienced and dedicated Restaurant Supervisor with over 5 years of progressive experience in the food service industry. Started career as a Crew Member and successfully advanced to Shift In-Charge, demonstrating strong leadership, operational knowledge, and customer service excellence. Previously employed at Texi Restaurant, Saudi Arabia (2017–2020), where I worked from Waiter to Cashier, gaining hands-on experience in front-of-house operations, POS handling, and guest relations. Most recently served as Shift In-Charge at Hungry Station, Narsingdi, Bangladesh (2021–2023), responsible for supervising daily operations, managing staff performance, ensuring food quality standards, and maintaining customer satisfaction. Proven ability to work under pressure, lead by example, and support restaurant goals through teamwork and efficiency.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Textile Production Manager
Pakija Textile LTD
Narsingdi, Bangladesh
01.2024 - Current
- Fostered a positive work environment promoting high morale and motivation amongst employees.
- Collaborated with design team for new product development initiatives.
- Introduced modern technology into the assembly line, improving overall performance.
- Assessed quality control measures for optimal product standards.
- Conducted periodic audits for identifying areas of improvement.
Restaurant Supervisor
Hungry Station
Narsingdi, Bangladesh
Apr 2021 - Nov 2023
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Monitored sales performance regularly adjusting strategies as required.
- Increased staff productivity by providing comprehensive training programmes.
- Streamlined store operations with efficient scheduling.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
Restaurant Cashier
Texi Restaurant
Riyadh, Saudi Arabia
May 2017 - Oct 2020
- Ensured compliance to health and safety regulations for safe dining environment.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Increased table turnover rate with efficient floor management.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Trained new team members, enhanced service quality.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Consistently arrived at work on time and ready to start immediately.
Education
Certificate of Higher Education - H.S.C
Narsingdi Government Collage
Bangladesh 01.2015 - 12.2016
Skills
- Empathy towards staff
- Food safety regulations
- Expertise in quality assurance
- Restaurant workflow coordination
- Leadership acumen
- Understanding of employment laws
- Menu development expertise
- Time management proficiency
- Inventory control knowledge
- Customer Service
- Cash handling accuracy
- Problem Solving
- Special event catering
Languages
English
Intermediate
B1
Arabic
Intermediate
A1
Hindi
Advanced
A1
Urdu
Advanced
A1
Bengali
Native
A1
Accomplishments
Achievement Best Cashier Certificate
Achievement SOS Quality Sign
Timeline
Textile Production Manager
Pakija Textile LTD
01.2024 - Current
Restaurant Supervisor
Hungry Station
Apr 2021 - Nov 2023
Restaurant Cashier
Texi Restaurant
May 2017 - Oct 2020
Certificate of Higher Education - H.S.C
Narsingdi Government Collage
01.2015 - 12.2016
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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