Summary
Work History
Education
Skills
Software
Certification
Timeline
Hi, I’m

Protiva Mohiuddin

HUMAN RESOURCE MANAGMENT
Dhaka
Protiva Mohiuddin

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Adept individual with more than 2 years working as business Professional for revenue earning and generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Work History

Pristine Solutions BD Ltd, International Software Provider( SAP)
Dhaka

Head of Sales & Marketing
08.2022 - Current

Job overview

  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • To coordinate sales, marketing, and advertising initiatives. Assist in developing suitable marketing material, prepare sales proposals, as well as analyze sales and marketing metrics.
  • Selling products and services using solid arguments to prospective customers
  • Performing cost-benefit analyses of existing and potential customers
  • Maintaining positive business relationships to ensure future sales

Biopharma Limited (Pharmaceuticals Company)
Dhaka

Assistant Manager, Information Technology
11.2021 - 07.2022

Job overview

  • Establishing ERP needs via business process analysis and consultation.
  • Analyzing existing infrastructure and performing IT system enhancements.
  • Writing customized programs and scripts, as well as configuring ERP applications.
  • Developing user-friendly functionalities and interfaces.
  • Installing ERP software and ensuring seamless integration with IT systems.
  • Performing diagnostic tests and resolving issues to optimize performance.
  • Providing technical support and training ERP end-users.
  • Preparing development progress updates and documenting ERP processes.
  • Adhering to company policies and industry regulations.
  • Keeping abreast of the latest ERP upgrades and offerings.

Bproperty.com
Dhaka

Executive, CRM
06.2020 - 10.2021

Job overview

  • Setting customer expectations and revenue goals.
  • Identifying customer demands and requirements.
  • Developing plans to address customer-specific needs.
  • Dealing with people of different backgrounds and temperaments.
  • Solving customer issues and complaints.
  • Planning strategies for customer care and conflict resolution.
  • Cross-selling products and services to the customer.
  • Advising customers on cost-effectiveness.
  • Overseeing the activities of the sales team.
  • Offering exceptional customer service to customers.
  • Negotiating agreements with customers.
  • Maintaining good relationships with customers.
  • Approaching prospective customers to build rapport.
  • Taking feedback from customers to ensure they are satisfied with the service.
  • Adhering to all the rules and regulations of the company.
  • Researching the competitors and devising plans accordingly.
  • Staying updated with the latest ways to retain customers.

Temple of Yoga Center
Dhaka

Fitness Trainer
04.2019 - 11.2019

Job overview

  • Promoted fitness center youth and adult swim team programs.
  • Demonstrated how to carry out various routines and exercises.
  • Provided fitness assessments and program planning.
  • Designed and implemented variety of fitness instruction classes.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Demonstrated proper technique for exercises to avoid injuries.

Third Space gym
Dhaka

Fitness Coach
08.2018 - 03.2019

Job overview

  • Modified workout plans according to fitness levels and medical considerations.
  • Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
  • Developed strong member relationships with caring and collaborative approach.
  • Improved class participation by developing programs to meet needs relevant to age and activity levels.
  • Recruited, supervised and mentored high performing teams to deliver quality training to clients.
  • Designed and conducted speed training and conditioning clinics to help students enhance sports performance and prevent injury.
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.

Education

United International University
Dhnamondi, Dhaka

BBA from Human Resources Management
01.2019 - 01.2019

University Overview

Holy Cross School & College
Dhaka

Higher Secondary School Certificate from HSC
01.2013 - 12.2013

University Overview

Mohammadpur Girls High School
Mohammadpur

from Secondary School Certificate
01.2011 - 12.2011

University Overview

Bangla Soft Computer
Farmgate, Dhaka

Computer Basics from Computer Technology
01.2022 - 03.2022

University Overview

Skills

Creating Sales Plans

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Software

Microsoft Office

Certification

Computer Basics

Timeline

Head of Sales & Marketing
Pristine Solutions BD Ltd, International Software Provider( SAP)
08.2022 - Current
Bangla Soft Computer
Computer Basics from Computer Technology
01.2022 - 03.2022
Assistant Manager, Information Technology
Biopharma Limited (Pharmaceuticals Company)
11.2021 - 07.2022
Executive, CRM
Bproperty.com
06.2020 - 10.2021
Fitness Trainer
Temple of Yoga Center
04.2019 - 11.2019
United International University
BBA from Human Resources Management
01.2019 - 01.2019
Fitness Coach
Third Space gym
08.2018 - 03.2019
Holy Cross School & College
Higher Secondary School Certificate from HSC
01.2013 - 12.2013
Mohammadpur Girls High School
from Secondary School Certificate
01.2011 - 12.2011

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Protiva MohiuddinHUMAN RESOURCE MANAGMENT