Rafiul Azam
Edmonton
Summary
A hardworking and a social person with skills for handling customers and monitoring inventory. An eager learner and looking to work through all scenarios to get the job done on time.
Overview
6
6
years of professional experience
Work History
Customer/Stock Assistant
Shopno
02.2021 - 10.2022
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Picked and packed order items.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
Cashier
Cafe Cino
06.2023 - 09.2023
- Identified and resolved discrepancies and errors in customer accounts.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Artisan
07.2021 - 04.2022
- Stayed current on company offerings and industry trends.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
Store Manager
Fair Price Electric
09.2021 - 05.2022
- Maximized sales through proper customer service and adherence to standard practices.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reported issues to higher management with great detail.
Column Editor/Article Writer
Scholastica Voice Club
03.2018 - 05.2021
- Finished tasks that were provided within allotted time.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Applied effective time management techniques to meet tight deadlines.
- One article got published in school yearbook and was posted on notice boards.
- Wrote over 10 articles regarding multiple issues related to sports
Tutor
Rokon-Uz-Zaman
05.2022 - 07.2022
- Boosted cultural awareness through incorporating children's literature from world cultures.
- Oversaw student progress and attentiveness on task at hand.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement
Education
Bachelor of Science - Engineering
University of Alberta
Edmonton, AB05.2026
Skills
- Behavioral Skills Development
- Clear Public Speaking Skills
- Fluent in 3 languages ( Bengali ,English, Hindi)
- Can socialize and smoothly communicate and talk to customers and co-workers
Timeline
Cashier
Cafe Cino
06.2023 - 09.2023
Tutor
Rokon-Uz-Zaman
05.2022 - 07.2022
Store Manager
Fair Price Electric
09.2021 - 05.2022
Sales Associate
Artisan
07.2021 - 04.2022
Customer/Stock Assistant
Shopno
02.2021 - 10.2022
Column Editor/Article Writer
Scholastica Voice Club
03.2018 - 05.2021
Bachelor of Science - Engineering
University of Alberta
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