Summary
Overview
Work History
Education
Skills
Training
Professional Contact
Timeline
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Rahel Ahmed

Rahel Ahmed

Mipur

Summary

Dynamic Deputy Managing Director with a proven track record at Trust Medical Services, excelling in strategic planning and cross-functional leadership. Achieved over 60% revenue growth by securing high-value contracts and optimizing supply chain operations. Expert in contract negotiation and regulatory compliance, fostering strong partnerships to enhance service excellence.

Overview

9
9
years of professional experience

Work History

Deputy Managing Director

Trust Medical Services
Dhaka Cantt
11.2018 - Current

Job Responsibilities:

  • Spearheaded strategic planning and day-to-day operations of the company, ensuring alignment with long-term business goals.
  • Supervised cross-functional departments including Sales, Operations, Procurement, and Client Relations to ensure service excellence in medical equipment distribution.
  • Built and maintained key partnerships with international medical device manufacturers and local hospitals.
  • Oversaw tender submissions, pricing strategies, and contract negotiations with government and private sector healthcare providers.
  • Led team development, performance management, and internal training programs to improve productivity and service quality.
  • Ensured full compliance with health regulations, import policies, and medical equipment certification standards in Bangladesh.
  • Played a key role in budgeting, forecasting, and risk management to support company growth and financial sustainability.

Key Achievements:

  • Successfully expanded the company’s portfolio by introducing over 50+ new medical equipment products from renowned global brands.
  • Secured and delivered on high-value government tenders, contributing to a revenue growth of over 60% in four years.
  • Strengthened supply chain operations, reducing procurement delays by 40% through vendor optimization and logistical improvements.
  • Built a dedicated sales and service team, increasing client retention rate by over 70%.
  • Implemented a digital tracking system for after-sales service, improving response time and customer satisfaction significantly.

Deputy General Manager

Smart Medical Services
Dakkhinkhan, Dhaka
05.2016 - 10.2018

Key Responsibilities & Achievements:

  • Managed sales operations, procurement, and client servicing in the medical equipment sector.
  • Coordinated with international suppliers to import high-quality medical devices for government and private hospitals.
  • Led tender documentation and bidding processes, securing several major supply contracts.
  • Contributed to a 35% increase in annual revenue through effective business development strategies.
  • Strengthened client relationships and ensured timely after-sales support, enhancing the company’s market reputation.

Education

B.Sc. (Honors) - Textile Technology (knitwear manufacturing)

BGMEA Institute of Fashion Technology
01.2014

Higher Secondary Certificate (H.S.C) - Business Studies

BAF Shaheen College
Dhaka
01.2006

Secondary School Certificate (S.S.C) - Science

Mollartek Udayon Biddalay
01.2004

Skills

  • Strategic planning
  • Cross-functional leadership
  • Contract negotiation
  • Budgeting
  • Regulatory compliance
  • Supply chain management

Training

  • Internship on trainee merchandising.
  • N.A.Z Bangladesh Ltd
  • 5, BishuyaKuribari, Mirzapur, Gazipur-1700.
  • Duration: November 2013-March 2014.

Professional Contact

  • Md Mahamudul Hasan Proprietor
  • Trust Medical Services
  • Mobile +8801788100031

Timeline

Deputy Managing Director

Trust Medical Services
11.2018 - Current

Deputy General Manager

Smart Medical Services
05.2016 - 10.2018

B.Sc. (Honors) - Textile Technology (knitwear manufacturing)

BGMEA Institute of Fashion Technology

Higher Secondary Certificate (H.S.C) - Business Studies

BAF Shaheen College

Secondary School Certificate (S.S.C) - Science

Mollartek Udayon Biddalay
Rahel Ahmed