Rakib Hussen
Sylhet,Bangladesh
Summary
Results-driven retail leader with expertise in shop floor operations and staff management. Coordinated schedules and task assignments while resolving customer service issues to uphold service standards. Trained new team members on procedures and monitored inventory for timely reordering. Fostered strong customer relations through effective communication, enhancing the overall shopping experience.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Shop Manager
Manager
Habiganj
09.2024 - 12.2025
- Managed shop floor operations for retail employers.
- Coordinated staff schedules and assigned daily tasks to ensure smooth operations.
- Resolved customer service issues to enhance satisfaction and loyalty.
- Maintained high standards of customer service throughout the store.
- Responded to customer inquiries in a timely manner.
- Monitored staff performance, providing feedback and guidance to support development.
- Trained new team members on shop procedures.
- Monitored inventory levels and reordered merchandise.
Education
BBA -
Modonmuhon College
Sylhet , Bangladesh 10.2024 - 10.2025
5.0 - IELTS
Hexa's Zindabazar
10.2024 - 10.2025
Ghulduba MC High School
Habiganj , Bangladesh Bachelor of Arts -
Nabigonj Degree College
Habiganj , Bangladesh Skills
- Store operations
- Inventory management
- Cash handling
- Sales reporting
- Employee management
- Client relations
- Customer service
- Attention to detail
- Teamwork and collaboration
- Written communication
Timeline
BBA -
Modonmuhon College
10.2024 - 10.2025
5.0 - IELTS
Hexa's Zindabazar
10.2024 - 10.2025
Shop Manager
Manager
09.2024 - 12.2025
Ghulduba MC High School
Bachelor of Arts -
Nabigonj Degree College