Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Software
Timeline
Hi, I’m

Rayen Ummi Nishee

Sales And Marketing
Mirpur 11, Pallabi, Road 9, Block: A, House: 13/A, Dhaka
Rayen Ummi  Nishee

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing and market positioning. Willingness to take on added responsibilities to meet team goals.

Overview

6
years of professional experience
14
years of post-secondary education
3
Languages

Work History

Meghna Group of Indrustries
Dhaka

Management Trainee Officer
05.2023 - Current

Job overview

  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted established management staff with operational oversight, business development, and process improvement strategies.
  • Analyzed customer feedback to identify areas for improvement.
  • Handled day-to-day customer or client questions via telephone or email.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Organized projects and contests to increase sales and encourage exceptional customer service.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Conceptualized innovative sales solutions to increase company revenue.

Various Stock
Dhaka

Public Relations Executive
02.2021 - Current

Job overview

  • Communicated with media weekly to build relationships and optimize press coverage.

Let's Fly
Dhaka

Team Leader
08.2022 - 01.2023

Job overview

  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Held weekly team meetings to inform team members on company news and updates.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Bangladesh Tourism Board
Dhaka

Intern Trainee
01.2022 - 07.2022

Job overview

  • Completed research, compiled data, and assisted in timely reporting.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Conducted extensive research for startup company projects.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Developed and maintained relationships with key internal stakeholders.
  • Explored new technologies and approaches to streamline processes.
  • Supported with creating project marketing materials to promote services.
  • Assisted in developing integrated marketing strategies for small businesses.

Dhaka University Career Club (DUCC)
University Of Dhaka

Vice President
11.2017 - 11.2018

Job overview

  • Established performance goals for department and provided methods for reaching milestones.
  • Increased company growth through collaboration with sales and marketing departments.
  • Identified opportunities to improve business process flows and productivity.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Established performance goals for department and outlined processes for achievement.
  • Led development of strategic marketing plans to raise awareness and drive sales growth.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.

Education

University Of Dhaka
Dhaka

BBA from Tourism And Hospitality Management
12.2016 - 01.2021

University Overview

CGPA: 3.29

University of Dhaka
Dhaka

MBA from Tourism And Hospitality Management
03.2021 - Current

University Overview

Dhaka Commerce College
Dhaka

05.2014 - 04.2016

University Overview

Higher Secondary Certificate (HSC)

Board: Dhaka

Group: Business Studies

Reasult: 5:00

Passing Year: 2016

Mirpur Bangla High School And College
Dhaka

from Science Education
01.2009 - 02.2014

University Overview

Secondary School Certificate (SSC)

Board: Dhaka

Result: 5:00

Passing Year: 2014

Skills

Contract Management

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Interests

Travel

Quran Recitation

Book Reading

Accomplishments

Accomplishments
  • Collaborated with team of WSDA in 3rd International Youth Summit as a Team member.
  • Volunteer, Dhaka international LIT fest.

Software

Microsoft Word

Microsoft Exel

Microsoft Powerpoint

Adobe, Chrome, Firefox

Timeline

Management Trainee Officer
Meghna Group of Indrustries
05.2023 - Current
Team Leader
Let's Fly
08.2022 - 01.2023
Intern Trainee
Bangladesh Tourism Board
01.2022 - 07.2022
University of Dhaka
MBA from Tourism And Hospitality Management
03.2021 - Current
Public Relations Executive
Various Stock
02.2021 - Current
Vice President
Dhaka University Career Club (DUCC)
11.2017 - 11.2018
University Of Dhaka
BBA from Tourism And Hospitality Management
12.2016 - 01.2021
Dhaka Commerce College
05.2014 - 04.2016
Mirpur Bangla High School And College
from Science Education
01.2009 - 02.2014
Rayen Ummi NisheeSales And Marketing