Hi, I’m
Sayem Abdullah Rihan
Manager, Information Technology
Dhaka
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Summary
Dynamic IT manager with over 8 years of experience across FinTech and EdTech sectors, specializing in cybersecurity, cloud solutions, and strategic IT financial management. Proven expertise in enhancing operational efficiency, implementing robust IT infrastructures, and achieving significant cost savings. Adept at leading cross-functional teams to exceed business goals through innovative technology solutions.
Overview
7
Certificates
8
years of professional experience
3
Languages
Skills
SQL, NEXTJS, JS, React, TypeScript
undefinedCertification
Palo Alto Networks Cybersecurity Specialization
Timeline
Cybersecurity for Everyone, University of Maryland
04-2024
Google Cybersecurity Certified Professional
04-2024
ITIL 4 Fundamentals - Essentials of IT Service Management
04-2024
Palo Alto Networks Cybersecurity Specialization
02-2024
Leadership and Team Development, IBMI
05-2023
Business English Certification Test (BECT)
04-2023
Manager, Information Technology
NEXT Ventures
12.2022 - Current
EF SET English Certification - C1 Advanced
09-2022
IT Team Lead
Shikho
04.2022 - 11.2022
Analyst IT Operations
ShopUp
07.2021 - 03.2022
Assistant Manager IT Infrastructure
ShopUp
08.2018 - 06.2021
IT Technical Operations Lead
InfoFort
01.2017 - 01.2018
IT Administrator
Bell Pepper Limited
05.2015 - 06.2016
University of Information Technology & Sciences
Bachelor of Science from CSE
2014 - 2019 (5 years)
Languages
English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Work History
NEXT VenturesDhaka, Bangladesh
Manager, Information Technology
12.2022 - Current
Job overview
- Leading IT strategies at proprietary trading firm serving customers globally.
- Cloud Infrastructure Overhaul: Directed deployment of JumpCloud and Okta SSO, enhancing security and user management, key to firm’s digital strategy.
- Cost-Saving Initiatives: Achieved $61K annual savings through strategic IT financial initiatives, optimizing budget and resource allocation.
- IT Framework Development: Constructed comprehensive IT framework, significantly boosting operational efficiency through automation and redundancy elimination.
ShikhoDhaka, Bangladesh
IT Team Lead
04.2022 - 11.2022
Job overview
- Managed IT operations for educational content delivery at new facility.
- Infrastructure Development: Led setup of IT infrastructure for new site, ensuring robust content delivery systems for 200+ staff.
- Financial Management: Delivered $55K in cost reductions by implementing targeted financial strategies.
- Leadership & Talent Development: Cultivated a high-performance team environment, enhancing productivity and innovation.
ShopUpDhaka, Bangladesh
Analyst IT Operations
07.2021 - 03.2022
Job overview
- Focused on system performance and reliability enhancements across operations.
- System Uptime Improvement: Ensured 99.9% system uptime through strategic upgrades and disaster recovery enhancements.
- Project Leadership: Led IT projects that enhanced service delivery efficiency by 40%, improving stakeholder satisfaction.
- Security and Compliance: Strengthened security measures, reducing vulnerabilities by over 50% through advanced configurations.
ShopUpDhaka, Bangladesh
Assistant Manager IT Infrastructure
08.2018 - 06.2021
Job overview
- Oversaw infrastructure services, improving systems and reducing costs.
- Operational Cost Reduction: Streamlined IT operations, cutting operational costs by 20% through effective project management.
- Infrastructure Upgrades: Integrated cloud services and platforms like O365 and Azure, increasing system stability and agility.
- Vendor and Budget Oversight: Managed vendor negotiations and budgeting processes, achieving 15% reduction in IT spending.
InfoFortDhaka, Bangladesh
IT Technical Operations Lead
01.2017 - 01.2018
Job overview
- Enhanced IT infrastructure and security for secure document archiving.
- Infrastructure Management: Improved overall system performance and reliability through strategic upgrades and robust management practices.
- Disaster Recovery: Implemented comprehensive disaster recovery plans, significantly reducing potential downtime.
- Procurement and Vendor Management: Optimized procurement strategy, maintaining stringent SLA compliance and cost efficiency.
Bell Pepper LimitedDhaka, Bangladesh
IT Administrator
05.2015 - 06.2016
Job overview
- Supported network and system infrastructure for high-end catering service.
- Network Implementation: Deployed robust networking solutions using CISCO technologies, enhancing operational efficiency and connectivity.
- Technical Troubleshooting: Resolved hardware and software issues, maintaining high service levels and system stability.
- Support and Maintenance: Provided effective system maintenance and support, ensuring reliable and continuous service delivery.
Software
Frontend: Reactjs, Nextjs, Redux, Tailwind CSS, Axios, TypeScript
Backend: Nodejs, Express, MongoDB, Appwrite
API Integration: Swagger, RESTful APIs, JWT
UI/UX Design: Familiar with component libraries like Radix UI and Tailwind CSS
CI/CD: Jenkins, GitHub Actions
Education
University of Information Technology & SciencesDhaka
Bachelor of Science from CSE
2014 - 2019 (5 years)
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balancePersonal development programsTeam Building / Company RetreatsCareer advancementPersonal Information
Name: Sayem Abdullah Rihan (Prefers to be called Rihan).
• Age: 27 years old.
• Current Position: Manager of Information Technology at NEXT Ventures.
• Preferred Solutions: Rihan prefers solutions that are directly tailored to his given problem scenarios without repeated examples. He values concise, intelligent, and precise responses that focus on solving the issue presented, avoiding unnecessary elaboration or extraneous details.
Interests and Focus Areas:
• Full-Stack Development
• Cloud Infrastructure Management
• SaaS Development
• Security and Compliance
• Continuous Learning
• Exploring New Technologies
• Optimizing System Performance
• Enhancing User Experience
• Automation and Artificial Intelligence
• Scalable Architecture
• Collaboration and Knowledge Sharing
Interests
My interests span across Full-Stack Development, Cloud Infrastructure Management, and SaaS Development, with a strong emphasis on Security and Compliance. I am committed to Continuous Learning and enjoy exploring new technologies to stay ahead in the industry. Optimizing System Performance and Enhancing User Experience are key areas I focus on, along with Automation and Artificial Intelligence, which I believe are essential for modern applications. I am also passionate about designing Scalable Architecture and value Collaboration and Knowledge Sharing within the tech community. Cybersecurity is another critical area for me, where I concentrate on implementing robust security measures, protecting systems from vulnerabilities, and integrating cybersecurity practices into software development and cloud infrastructure management
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