Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic
Open To Work

Rizwan Haque

Feni,Bangladesh

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

Remote

Minimum Desired Compensation

৳15000/yr

Summary

Call Center Representative experienced in delivering exceptional customer support and optimizing service delivery. Achieved high customer satisfaction ratings through effective problem-solving and call management skills. Focused on enhancing client relationships and operational efficiency in fast-paced environments.

Overview

10
10
years of post-secondary education
2
2
years of professional experience

Work History

Call Center Representative

Police Fari
Khilgaon, Bangladesh
09.2025 - Current
  • Inbound phone call management
  • Managed call routing effectively
  • Customer service optimization
  • Oversaw call management processes
  • Problem-solving skills
  • Call center operations

Call Center Representative

Call Centre Agent
Banani, Bangladeshh
09.2024 - 07.2025
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Managed incoming calls from citizens seeking assistance and information.
  • Resolved customer inquiries quickly, ensuring a high level of service satisfaction.

  • Provided accurate information on police services and community safety programs.

Education

Bachelor of Science - Political Science

Govt. Iqbal Memorial Degree College
Dagonbhuiyan,Feni, BD
02.2021 - 07.2026

Associate of Arts - Humanities

Chauddagram Govt. College
Chauddagram , BD
03.2018 - 04.2020

N/A - Electronic Engineering

Govt. Feni Technical School And College
Feni, BD
01.2016 - 04.2018

Skills

  • Call center operations
  • Inbound phone call management
  • Customer service
  • Customer support
  • CRM navigation
  • Call management
  • Team collaboration
  • Problem analysis
  • Problem-solving skills
  • Verbal and written communication

Languages

  • Bengali, First Language
  • English, Beginner (A1)

Languages

English
Elementary
A2
Hindi
Beginner
A1

Timeline

Call Center Representative

Police Fari
09.2025 - Current

Call Center Representative

Call Centre Agent
09.2024 - 07.2025

Bachelor of Science - Political Science

Govt. Iqbal Memorial Degree College
02.2021 - 07.2026

Associate of Arts - Humanities

Chauddagram Govt. College
03.2018 - 04.2020

N/A - Electronic Engineering

Govt. Feni Technical School And College
01.2016 - 04.2018
Rizwan Haque