Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies and Interests
Timeline
Generic
Ruhul Amin

Ruhul Amin

Dhaka

Summary

Experienced Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager, Operations

Quantanite Ltd.
10.2024 - Current

- Managed and motivated employees to be productive and engaged in work.

- Accomplished multiple tasks within established timeframes.

- Maximized performance by monitoring daily activities and mentoring team members.

- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

- Maintained professional, organized, and safe environment for employees and patrons.

Manager, Inside Sales

Quantanite Ltd.
11.2022 - 10.2024

- Manages Lead Generation team, Email Campaigns team & Research team daily basis.
- Work closely with the Chief Commercial Officer, Global Director of Marketing, Head of Inside Sales, and Sales Team in the UK, USA, Bulgaria, South Africa & Bangladesh.
- Make weekly and monthly sales reports.
- Manages CRM tools (Hubspot & Pipedrive)
- Review the email templates and campaign stats on regular basis.

Team Lead, Inside Sales

Quantanite Ltd.
12.2019 - 10.2022

- Manages Lead Generation team, Email Campaigns team & Research team daily basis.
- Work closely with the Global Director of Marketing, Chief Commercial Officer, Head of Inside Sales, and Sales Team in the UK, USA, South Africa & Bangladesh.
- Make weekly and monthly sales reports.
- Manages CRM tools (Pipedrive)
- Review the email templates and campaign stats on regular basis.

Senior Inside Sales Associate

Quantanite Ltd.
11.2017 - 11.2019

Inside Sales Associate

Quantanite Ltd.
04.2017 - 10.2017

Analyst

Quantanite Ltd.
12.2016 - 03.2017

Education

Bachelor of Arts - Business Studies

University of Greenwich

Diploma - Business, Travel & Hospitality Management

Association of Business Executives (ABE)
01-2012

HSC - Science

College of Development Alternative (CODA)
01-2007

SSC - Science

Arial SM High School
01-2005

Skills

  • Team Management

  • Research

  • Interpersonal Skills

  • Marketing Campaigns

  • Time Management

  • Key Performance Indicators

  • Training & Development

  • Customer Relationship Management (CRM)

  • Leadership

  • HubSpot

  • Pipedrive

  • Replyify

Languages

Bengali
Native language
English
Proficient
C2

Certification

  • Managing and Communicating with Clients

  • Enhancing Leadership Skills with Coaching and Mentoring Techniques

  • Skills to Manage Your Role Successfully

Hobbies and Interests

  • Reading

  • Watching Movie

  • Listening to Music

Timeline

Manager, Operations

Quantanite Ltd.
10.2024 - Current

Manager, Inside Sales

Quantanite Ltd.
11.2022 - 10.2024

Team Lead, Inside Sales

Quantanite Ltd.
12.2019 - 10.2022

Senior Inside Sales Associate

Quantanite Ltd.
11.2017 - 11.2019

Inside Sales Associate

Quantanite Ltd.
04.2017 - 10.2017

Analyst

Quantanite Ltd.
12.2016 - 03.2017

Bachelor of Arts - Business Studies

University of Greenwich

Diploma - Business, Travel & Hospitality Management

Association of Business Executives (ABE)

HSC - Science

College of Development Alternative (CODA)

SSC - Science

Arial SM High School
Ruhul Amin