Rumman Abdur Rahman
Barishal
Summary
Dynamic Divisional Manager at SoftBD Limited with a proven track record in strategic planning and resource allocation. Successfully led cross-functional teams to enhance operational efficiency and drive business growth. Skilled in market analysis and team building, consistently achieving targets while fostering a motivated workforce.
Overview
16
16
years of professional experience
Work History
Divisional Manager
SoftBD Limited
Barishal
10.2025 - Current
- Managed divisional operations, improving efficiency across multiple teams.
- Developed strategic plans aligned with company objectives and market trends.
- Led cross-functional teams to implement innovative software solutions.
- Oversaw budget management and resource allocation for departmental projects.
- Fostered employee engagement through ongoing training and development initiatives.
- Analyzed market data to drive informed decision-making and enhance competitive advantage.
- Reviewed performance metrics to identify process improvement opportunities.
- Ensured personnel received proper training and motivation to meet business goals.
Regional Manager
eCourier Limited
03.2023 - 09.2025
- Managed multiple OSD regions: Khulna, Barishal, Comilla, and Chittagong to achieve business growth.
- Achieved distribution targets for respective regions through effective network management.
- Onboarded new distributors and franchises as necessary to enhance market reach.
- Monitored franchisee operations, providing support within assigned regions to ensure compliance.
- Strengthened relationships with merchants through regular visits and onboarding initiatives.
- Ensured adherence to company policies while maintaining regulatory compliance across operations.
- Motivated core team members, fostering a focused mission-driven environment.
- Collaborated with back-office teams to facilitate smooth distribution operations.
Regional Manager
Paperfly Private Limited
07.2022 - 02.2023
- Managed multiple OSD regions: Khulna North, Khulna South, and Barishal.
- Achieved business growth by meeting distribution and delivery targets in each region.
- Maintained S2D, SR, TAT, and SLA parameters according to merchant preferences.
- Drove expansion plans for merchant partnerships in targeted strategic regions.
- Monitored franchisee operations while providing support in assigned areas.
- Followed up with Area Managers, Area Executives, Regional Sales Teams, and District Point Managers.
- Visited merchants to strengthen relationships with existing partners and onboard new ones.
- Ensured execution of company policies and maintained hygiene standards according to SOPs.
Regional Manager
eCourier Limited
06.2021 - 07.2022
- Managed multiple OSD regions: Khulna, Barishal, Rajshahi, and Rangpur.
- Achieved business growth and distribution targets within assigned regions.
- Maintained S2D/SR/TAT and SLA parameters according to merchant preferences.
- Developed a swift distribution network alongside ADC for efficient operations.
- Onboarded new distributors and franchises as required to expand market reach.
- Drove expansion plans for merchant partnerships in strategic target regions.
- Monitored franchisee operations, providing consistent support in assigned areas.
- Conducted visits to merchants to reinforce relationships with existing partners and onboard new ones.
Cluster Manager
Progoti Systems Ltd. (SureCash MFS)
09.2015 - 01.2021
- Managed operations across Dhaka South Outer and Barishal regions to meet sales targets.
- Achieved all sales, B2B incorporation, and TPV goals within assigned cluster.
- Drove expansion plans for merchant partnerships in strategically targeted areas.
- Monitored payment partner operations while providing support in designated regions.
- Developed and executed comprehensive sales plans for respective areas.
- Conducted regular market visits to strengthen existing partnerships and pursue new opportunities.
- Ensured adherence to company SOPs while providing leadership to team members.
- Resolved customer issues promptly, maintaining high standards of after-sales service.
Customer Service Manager
Reach Distributions Limited
05.2010 - 05.2013
- Achieved weekly and monthly service and sales targets consistently.
- Supervised area activities and campaigns for optimal performance.
- Implemented sales strategies as directed by line manager.
- Managed point service and sales team to enhance productivity.
- Assisted HR department with candidate screening based on resumes.
- Collaborated within a large service and sales team to drive results.
- Enhanced Micromax's brand image through all activities.
Executive, CC Commercial & Support
Edison Group
05.2010 - 05.2013
- Delivered comprehensive customer service via phone to enhance customer experience.
- Informed customers about products and services to facilitate informed decision-making.
- Executed sales through inbound and outbound contacts, capturing customer insights effectively.
- Escalated critical issues and complaints to ensure prompt resolution.
- Achieved targeted KPIs consistently to measure performance and service quality.
Education
MBA - Marketing
Times University Bangladesh
BBA - Finance & Banking
Prime University
HSC - Business Studies
Adamjee Cantonment College
SSC - Business Studies
Monipur High School
Skills
- Sales strategy execution
- Strategic planning
- Resource allocation and budgeting
- Cross-departmental leadership
- Performance assessment
- Market analysis
- Team building
- Effective communication
- Informed decision-making
Hobbies and Interests
- Travelling
- Photography
Languages
- Bengali
- English
Personal Information
- Date of Birth: 05/13/87
- Nationality: Bangladeshi
- Driving License: CL
- Marital Status: Married
Accomplishments
Best Region (Q3-Q4 2024), eCourier Limited
References
- Brigadier Gen. Mohammad Ali, Bangladesh Army, +88 01718948266
- Md. Taufiqul Amin, RSM (AVP), UCB Fintech Company Ltd., +88 01711080122
Timeline
Divisional Manager
SoftBD Limited
10.2025 - Current
Regional Manager
eCourier Limited
03.2023 - 09.2025
Regional Manager
Paperfly Private Limited
07.2022 - 02.2023
Regional Manager
eCourier Limited
06.2021 - 07.2022
Cluster Manager
Progoti Systems Ltd. (SureCash MFS)
09.2015 - 01.2021
Customer Service Manager
Reach Distributions Limited
05.2010 - 05.2013
Executive, CC Commercial & Support
Edison Group
05.2010 - 05.2013
MBA - Marketing
Times University Bangladesh
BBA - Finance & Banking
Prime University
HSC - Business Studies
Adamjee Cantonment College
SSC - Business Studies
Monipur High School