Well-qualified in branch banking sector offering demonstrated skill and successful in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Experienced in building corporate relations with consistency, accuracy and full compliance with regulatory requirements.
· Oversee account opening, account closing, and product sales activities.
· F.D.R and DPS issue, encasement, Cheque Clearing, in-house balance transfer, customer service.
· Build positive working relationship with existing customers for repeat businesses.
· Make follow-up calls with customers and close all pending items.
· Identify and contact potential customers to increase customer base.
· Work with management to develop customer retention and outreach strategies.
· Maintain up-to-date knowledge about bank products and services.
· Work in compliance with bank policies and procedures.
· Maintain customer accounts, make sales calls to customers and identify cross-sell opportunities.
· Provide support to personal banking department when needed.
· Assist the OM to coordinate with relevant departments (Credit card approval team, Liability Ops, Communications, Regulatory Affairs, Branches, Management, etc.) for customer service Ensure that any or all expenses for the branch are processed as per policy.
· Maintain customer accounts, make sales calls to customers and identify cross-sell opportunities.
· Provide support to personal banking department when needed.
· Assist the OM to coordinate with relevant departments (Credit card approval team, Liability Ops, Communications, Regulatory Affairs, Branches, Management, etc.) for customer service Ensure that any or all expenses for the branch are processed as per policy.
· Assist in Banking Activities.
Customer Relationship Building and Retention
Achieved the target of “Mission 100 Corer” of UCB. Where held the 1st position in bringing maximum deposit
· Fundamentals of anti-money laundering & anti-terrorist financing prevention act ATF 2012 and -2009, discussion on BIFU circular letter no- 2019, account opening requirements and KYC , CTR & STR reporting.
· A training program on, “Implementation of CTR, STR, TP Review & KYC Review of High Risk and Low Risk Customers" through Velocity AML Solution Suite.
· 1st Batch of Foundation Training Course,2020 organized by UCB Learning & Development Center, CHO, Dhaka
Father's Name : Late Capt. Nasir Uddin Ahmed Chowdhury
Mother's Name : Late Adv. Nadira Chowdhury
Date of Birth : April 30, 1991
Mailing Address : House 81/2 Block-B, AV- 1 Kalshi Road, Pallabi, Dhaka.
Ala Uddin
Chief Financial Officer
Met Life Alico Bangladesh
Contact-01711081230
E-mail-Ala.uddin@metlife.com.bd