Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sadia Sultana Bushra

Orpington, London

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience

Work History

Assistant Sales Manager

Betfred
Orpington, High Street
02.2025 - Current
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.

Team member

Creams cafe
Orpington, Bromley
07.2024 - 11.2024

Bank Branch Receptionist

Jamuna Bank Ltd
Dhaka, Bangladesh
06.2022 - 09.2022
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.

Education

Higher Secondary School Certificate (HSC) - Commerce

Uttara High School and College
Uttara

Secondary School Certificate (SSC) - Commerce

Uttara High School and College
Uttara

Bachelor of Business Administration (B.B.A) - Tourism and Hospitality Management

American International University-Bangladesh
Dhaka, Bangladesh

Skills

  • Flexible
  • Customer Service
  • Calm under pressure
  • Customer relations
  • Strategic planning
  • Data Entry
  • Microsoft Office

Languages

Bengali
English

Timeline

Assistant Sales Manager

Betfred
02.2025 - Current

Team member

Creams cafe
07.2024 - 11.2024

Bank Branch Receptionist

Jamuna Bank Ltd
06.2022 - 09.2022

Higher Secondary School Certificate (HSC) - Commerce

Uttara High School and College

Secondary School Certificate (SSC) - Commerce

Uttara High School and College

Bachelor of Business Administration (B.B.A) - Tourism and Hospitality Management

American International University-Bangladesh
Sadia Sultana Bushra