Summary
Overview
Work History
Education
Skills
Accomplishments
Extra Academic Activities
References
Languages
Computer Expertise
Personal Information
Language Skill
Websites
Timeline
Generic
Safwan Jahan Chowdhury

Safwan Jahan Chowdhury

Sylhet

Summary

I am a business graduate with an MBA in Human Resource Management and professional experience as an HR & Admin Officer. I also have strong sales knowledge, including customer communication, relationship building, negotiation, and presentation skills. With excellent command of English, Hindi, and Bangla, I am organized, adaptable, and motivated to contribute to business growth and team success. I am highly organized, adaptable, and results-oriented, with proficiency in Microsoft Office and excellent internet research skills. I am eager to contribute my management, sales, and communication skills to a dynamic organization where I can continue to grow professionally while adding measurable value.

Overview

4
4
years of professional experience

Work History

HR & Admin Officer

China Northeast Electric Power Engineering & Services Co LTD
08.2023 - Current
  • Handled daily HR and administrative activities.
  • Assisted with recruitment, employee records, and attendance management.
  • Coordinated with staff and management for smooth operations.
  • Supported office administration and internal communication.

Customer Relationship Consultant

One2ExcelL
London, United Kingdom
04.2022 - 06.2023
  • Managed customer inquiries and resolved issues on a daily basis.
  • Developed strong relationships with clients through effective communication strategies.
  • Conducted regular follow-ups to ensure customer satisfaction and loyalty.
  • Collaborated with teams to enhance service delivery and streamline processes.
  • Provided training to new staff on customer service best practices.

Internship trainee

Social Islami Bank Limited
11.2021 - 02.2022
  • Assisted in daily banking operations and customer service activities.
  • Supported account opening, documentation, and record management.
  • Helped clients with basic banking inquiries under supervision.
  • Gained practical knowledge of banking procedures and compliance
  • Conducted customer inquiries and provided timely support.

Education

Higher Secondary Certificate - Business Studies

Moulvibazar Govt. College
Moulvibazar,Sylhet
06-2016

Master’s of Business Administration - Human Resource Management

Leading University
Sylhet

Bachelor of Business Administration - Human Resource Management

Leading University
Sylhet

Skills

  • Sales & Customer Relationship Management
  • Communication & Negotiation Skills
  • Client Handling & Service Promotion
  • Administrative & Office Management
  • Human Resource Operations & Coordination
  • Decision Making & Problem Solving
  • Presentation & Reporting Skills
  • Microsoft Office (Word, Excel, PowerPoint)
  • Internet Research & Email Communication
  • Teamwork & Organizational SkillsPowerPoint
  • Microsoft Office Package
  • Word
  • Excel
  • Power Point
  • Internet Surfing Ability
  • Excellent

Accomplishments

  • Successfully performed as a commander of scouts during school days.
  • Arranged programs for the banned community (LU).
  • Best Presenter Award, 2019.

Extra Academic Activities

  • Official Photographer at The Banned Community (LU)
  • Member of Shadow Charity Organization

References

  • Mr. Mohammed Rushon Miah, FAVP, Manager, Social Islami Bank Limited, Moulvibazar, moulvisyl@sibl-bd.com, +8801713-139082, Uncle
  • Dr. Mohammad Shahansha Molla, Additional Director, IQAC and Associate Professor, Leading University, shahansha@lus.ac.bd, +8801619-610017, Academic
  • Wahida Akther Atique Chowdhury, Assistant Professor, Coordinator, Chairman MBA/EMBA Program, Leading University, wahidaala@lus.ac.bd, +8801819-538975, Academic
  • Atique Chowdhury, Organizational, Omnnego International, Atiquechowdhury93@gmail.com, +447438862910, Organizational

Languages

Native/Mother language, Full Professional

Computer Expertise

Word, Excel, Power Point, Excellent

Personal Information

  • Father's Name: Ahsan Habib Chowdhury
  • Mother's Name: Jahanara Begum
  • Blood Group: O+
  • Date of Birth: 11/30/98
  • Nationality: Bangladeshi
  • Marital Status: Single
  • Religion: Islam

Language Skill

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bangla
Native
Native

Timeline

HR & Admin Officer

China Northeast Electric Power Engineering & Services Co LTD
08.2023 - Current

Customer Relationship Consultant

One2ExcelL
04.2022 - 06.2023

Internship trainee

Social Islami Bank Limited
11.2021 - 02.2022

Higher Secondary Certificate - Business Studies

Moulvibazar Govt. College

Master’s of Business Administration - Human Resource Management

Leading University

Bachelor of Business Administration - Human Resource Management

Leading University
Safwan Jahan Chowdhury