Saiyara Fairooz

• Collected business information and data from company software for comprehensive analysis
• Ensured data integrity and accuracy, facilitating robust analytical assessments
• Identified promotional opportunities and areas for performance enhancement
• Collaborated with various departments to assess and fulfill their data needs
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Identified opportunities to improve business process flows and productivity.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
• Empowered teams to make informed, data-driven decisions through actionable insights

• Established an online retail business specializing in clothing and accessories sourced from thrifted items
• Promoted sustainable fashion and conscious consumerism among the youth of Dhaka
• Designed an accessible and affordable shopping experience tailored for young adults

• Managed subcontractor relationships and procurement plans for the Hazrat Shahjalal International Airport Expansion Project
• Oversaw the importation, documentation, and procurement of essential items for the HSIA Project
• Composed official claim letters and maintained formal correspondence with various stakeholders
• Arranged and prepared inspection requests, ensuring thorough documentation for regulatory compliance
• Facilitated timely delivery of goods by closely monitoring orders and addressing any delays or discrepancies promptly.
• Assisted in evaluating and analyzing offers received from suppliers and service providers.
• Maintained monthly procurement plan to support timely supply and delivery of quality supplies and equipment.
• Monitored payments by closely comparing purchase orders and contracts to delivered services and inputs.
• Enhanced supplier relations through consistent communication, fostering a positive working relationship and securing better pricing options.

• Crafted unique and engaging content tailored to specific audiences
• Conducted extensive research to ensure depth and relevance on selected topics
• Consistently met tight deadlines while maintaining high-quality output

• Delivered comprehensive English grammar instruction to diverse student groups
• Facilitated preparatory GED classes, enhancing student readiness for examinations

• Provided exceptional support to American customers via telephone
• Resolved customer service tickets, addressing quality and sales issues effectively
• Drove sales growth through enhanced customer engagement via email, phone, and ticket support

• Conducted and evaluated IELTS mock tests while providing constructive feedback during sessions
• Individually mentored students requiring additional support through tailored counseling
• Facilitated mock speaking tests for IELTS candidates, enhancing their performance readiness

GPA: Overall - 8.5/9, Writing - 7.5, Reading - 8.5, Listening - 8.5, Speaking - 9

• Minor in Environmental Management
• GPA: 3.17