Sakibul Islam
Sales Officer
Dubai,United Arab Emirates
Summary
Dynamic professional with a proven track record at Black Olive Restaurant, excelling in customer service and food preparation. Skilled in enhancing client satisfaction and boosting sales through relationship building. Proficient in plumbing, with expertise in installation and maintenance, ensuring high-quality service and compliance with safety standards.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Sales Officer
Black Olive Restaurant
Dubai
09.2022 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Food Preparation: Skilled in preparing Middle Eastern dishes such as shawarma and a variety of fresh juices.
- Boosted sales performance by identifying and targeting high-potential leads.
Plumber
Samsu Plumbing Works
Cumilla
02.2020 - 04.2022
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Repaired plumbing systems, components, and equipment.
- Installed, repaired, and maintained water supply and drainage systems in residential homes.
- Diagnosed plumbing issues, replaced faulty parts, and ensured leak-free fittings.
- Provided timely service while maintaining high customer satisfaction.
Education
Secondary School Certificate -
Cumilla Victoria Collegiate School
CumillaJunior School Certificate -
Cumilla Victoria Collegiate School
Cumilla Skills
Restaurant & Customer Service Skills
Cash Handling & POS Operation
Food Preparation (Shawarma, Juices, and other dishes)
Customer Service & Order Management
Time Management & Multitasking
Hygiene & Food Safety Compliance
Plumbing & Technical Skills
Pipe Installation & Maintenance
Sanitary Fittings Installation (sinks, taps, toilets, etc)
Leak Detection & Repair
Basic Plumbing Tools & Equipment Handling
Water Supply & Drainage System Knowledge
Additional Information
Resident Identity Card No. : 139312160
ID No. : 784-2000-5831975-5
Timeline
Sales Officer
Black Olive Restaurant
09.2022 - Current
Plumber
Samsu Plumbing Works
02.2020 - 04.2022
Secondary School Certificate -
Cumilla Victoria Collegiate School
Junior School Certificate -
Cumilla Victoria Collegiate School