Work History
Education
Skills
Languages
Timeline
Generic
Samadrita Taleb

Samadrita Taleb

Dhaka,Dhaka

Work History

Officer

Sonali life insurance company Ltd
Dhaka, Dhaka
07.2025 - Current
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Transaction Service Officer

IFIC Bank PLC
Dhaka Bangladesh
09.2022 - 06.2024
  • Developed and maintained strong relationships with key clients, fostering long-term partnerships.
  • Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
  • Improved overall workflow efficiency by implementing standardized procedures across the department.
  • Counted cash drawers and deposits, checked supplies, and completed any other required opening or closing task to facilitate smooth team operations.
  • Played a critical role in retaining valuable customers through proactive relationship management efforts.
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Provided exceptional customer support, leading to increased client retention and loyalty.
  • Demonstrated adaptability in managing diverse clientele while maintaining a steadfast focus on quality outcomes.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
  • Assisted in the successful launch of new products/services through effective support strategies.
  • Facilitated communication between clients and internal teams to address concerns promptly and effectively.
  • Developed and maintained relationships with community organizations and agencies.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.
  • Facilitated outreach activities to build community awareness.

Law Intern

Bright Network
07.2020 - 07.2020
  • Completed research and established requirements to draft contract process documentation.
  • Increased understanding of legal concepts for clients by creating informative materials and presenting them in a clear, concise manner.

Law Intern

FM Associates
Dhaka, Bangladesh
06.2019 - 08.2019
  • Researched statutes and laws to support compliance and legal risk management.
  • Completed research and established requirements to draft contract process documentation.
  • Drafted letters to clients, firms and businesses to request settlement or compliance with discovery requests.
  • Worked closely with attorneys on case research to prepare for trial.
  • Supported senior attorneys in trial preparation, contributing to favorable case outcomes.

Education

Masters Of Business Adminstration - Finance

University of Liberal Arts Bangladesh
Dhaka, Bangladesh
05.2024

Bachelor Of Laws - English Law

University of London
London, UK
08.2020

A' Level - Science

Academia
Dhaka, Bangladesh
03.2012

O' Level - Science

Academia
Dhaka, Bangladesh
03.2010

Skills

Excellent Communication

Languages

Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Officer

Sonali life insurance company Ltd
07.2025 - Current

Transaction Service Officer

IFIC Bank PLC
09.2022 - 06.2024

Law Intern

Bright Network
07.2020 - 07.2020

Law Intern

FM Associates
06.2019 - 08.2019

Masters Of Business Adminstration - Finance

University of Liberal Arts Bangladesh

Bachelor Of Laws - English Law

University of London

A' Level - Science

Academia

O' Level - Science

Academia
Samadrita Taleb