Samadrita Taleb
Dhaka,Dhaka
Summary
Driven by a results-focused approach, I leveraged my excellent communication and organizational skills at IFIC Bank PLC to enhance client satisfaction and streamline departmental operations. My background as a Law Intern, combining legal research with teamwork, significantly contributed to improved compliance and client relations, showcasing my ability to multitask and collaborate effectively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Transaction Service Officer
IFIC Bank PLC
Dhaka Bangladesh
09.2022 - 06.2024
- Developed and maintained strong relationships with key clients, fostering long-term partnerships.
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Improved overall workflow efficiency by implementing standardized procedures across the department.
- Counted cash drawers and deposits, checked supplies, and completed any other required opening or closing task to facilitate smooth team operations.
- Played a critical role in retaining valuable customers through proactive relationship management efforts.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Provided exceptional customer support, leading to increased client retention and loyalty.
- Demonstrated adaptability in managing diverse clientele while maintaining a steadfast focus on quality outcomes.
Law Intern
Bright Network
07.2020 - 07.2020
- Completed research and established requirements to draft contract process documentation.
- Increased understanding of legal concepts for clients by creating informative materials and presenting them in a clear, concise manner.
Law Intern
FM Associates
Dhaka, Bangladesh
06.2019 - 08.2019
- Researched statutes and laws to support compliance and legal risk management.
- Completed research and established requirements to draft contract process documentation.
- Drafted letters to clients, firms and businesses to request settlement or compliance with discovery requests.
- Worked closely with attorneys on case research to prepare for trial.
- Supported senior attorneys in trial preparation, contributing to favorable case outcomes.
Education
Masters Of Business Adminstration - Finance
University of Liberal Arts Bangladesh
Dhaka, Bangladesh05.2024
Bachelor Of Laws - English Law
University of London
London, UK08.2020
A' Level - Science
Academia
Dhaka, Bangladesh03.2012
O' Level - Science
Academia
Dhaka, Bangladesh03.2010
Skills
Excellent Communication
Languages
Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Transaction Service Officer
IFIC Bank PLC
09.2022 - 06.2024
Law Intern
Bright Network
07.2020 - 07.2020
Law Intern
FM Associates
06.2019 - 08.2019
Masters Of Business Adminstration - Finance
University of Liberal Arts Bangladesh
Bachelor Of Laws - English Law
University of London
A' Level - Science
Academia
O' Level - Science
Academia
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