Samina Ahmed
2880, Briggs Avenue, Bronx
Summary
Highly motivated and customer-focused cashier with over one years of experience in diverse restaurant environments (e.g., American fast food, casual dining, Indian cuisine). Proven ability to deliver exceptional customer service, ensure accurate cash handling, and efficiently operate point-of-sale systems. Skilled in welcoming customers, processing transactions (cash, check, credit card), and resolving inquiries. Adept at learning new technologies and adapting to changing procedures. Strong work ethic with a commitment to teamwork and exceeding customer expectations.
Overview
10
10
years of professional experience
Work History
Cashier
Subway, Puppy’s, Riverdale Indian Grill Etc
02.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
SOFTWARE QUALITY ASSURANCE (SQA)
Advance Future Technology (AFT)
03.2015 - 08.2022
- Duration: 8 years, 5 months
- Create test plans
- Design and execute systems to check for issues
- Document test cases
- Perform and document risk analysis
- Record test progress and results
- Code automated tests
- Discover bugs within the software
- Identify, isolate, and track bugs throughout testing
INTERNSHIP - SOFTWARE QUALITY ASSURANCE (SQA)
Widespace Bangladesh
09.2014 - 12.2014
- Duration: 4 months
- Discover bugs within the software
- Drive innovation and streamline overall testing processes
- Identify, isolate, and track bugs throughout testing
- Identify any potential problems that users might encounter
- Perform manual and automated testing
- Research and analyze product features being tested
- Research new tools, technologies, and testing processes
- Review user interfaces for consistency and functionality
Education
M.Sc in Computer Information Systems -
New England College
M.Sc in Computer Science Engineering -
Jagannath University
B.Sc in Computer Science Engineering -
Atish Dipankar University of Science & Technology
CORE PYTHON CERTIFICATE COURSE -
BASIS Institute of Technology & Management (BITM)
COMPUTER HARDWARE & SOFTWARE ENGINEERING -
National Youth Development Training Academy (NYDTA)
DIPLOMA IN COMPUTER SCIENCE AND TECHNOLOGY -
National employment and computer training Academy
Skills
- Java
- Python
- Cloud Computing
- Cash Handling
- Customer Relations
- Written and verbal communication
- Professionalism and Courtesy
- Product restocking
- Product Knowledge
- POS system operations
Accomplishments
- BangladeshShishu Academy Dhaka - Won 1st prize in drawing & painting
- Bangladesh Malaysia children at Dhaka - Won 1st prize in drawing & painting
- Tianjin International Painting competition at Turkey - Won special prize in drawing & painting
- South Asia Children's Camp at Rajasthan, India - Won special prize in children's campaign
- Notun Kuri (Talent show), Bangladesh - Won special prize in drawing & painting
- National Children Competition- 2003 - Won 1st prize in drawing & painting
- National Children Competition- 2003 - Won 1st prize in recitation
- Tibet Children Art Competition - 2005 - Won 2nd prize in recitation
- Shuchona Art Competition- 2006 - Won 2nd prize in drawing & painting
- More 15 Prizes have in recitation, art & painting
Languages
English
Advanced
C1
Bangla
Proficient
C2
Hindi
Upper intermediate
B2
Personal Information
- Date of Birth: 03/14/1992
- Gender: Female
- Nationality: Bangladeshi
Timeline
Cashier
Subway, Puppy’s, Riverdale Indian Grill Etc
02.2023 - 03.2024
SOFTWARE QUALITY ASSURANCE (SQA)
Advance Future Technology (AFT)
03.2015 - 08.2022
INTERNSHIP - SOFTWARE QUALITY ASSURANCE (SQA)
Widespace Bangladesh
09.2014 - 12.2014
M.Sc in Computer Information Systems -
New England College
M.Sc in Computer Science Engineering -
Jagannath University
B.Sc in Computer Science Engineering -
Atish Dipankar University of Science & Technology
CORE PYTHON CERTIFICATE COURSE -
BASIS Institute of Technology & Management (BITM)
COMPUTER HARDWARE & SOFTWARE ENGINEERING -
National Youth Development Training Academy (NYDTA)
DIPLOMA IN COMPUTER SCIENCE AND TECHNOLOGY -
National employment and computer training Academy
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