Cajon Player and Acoustic Guitarist
Sayed Rafidul Alam
Senior HR Leader & Organizational Development Strategist
Chattogram, Bangladesh
Work Preference
Summary
A forward-thinking and strategic HR leader with a robust background in HR, Administration, and Compliance with more than 16 years of experience across leading industries in Bangladesh and a deep understanding of the Bangladesh Labor Code. With a proven ability to translate business vision into impactful HR initiatives. Has successfully improved performance, profitability, and employee engagement. An empowering leader committed to developing human capital as the greatest asset of an organization. Adept at handling complex HR and administrative activities and thrives on challenges, turning strategies into actionable, value-added goals.
Overview
16
16
years of professional experience
4
4
Certifications
3
3
Languages
14
14
Diversified Business Sectors
Work History
General Manager – HR, Administration & EHS
S.A Group of Industries
02.2021 - 03.2025
- Responsible for leading all HR, Administration, Safety, Health,
and Environment functions across the corporate office, factories,
and sales channels. - Managed HR and Administrative operations across 17 Business
Units. - Led the development and implementation of HR policies, enhancing compliance and promoting a positive workplace culture.
- Designed and executed talent management programs,
succession planning, and leadership development frameworks. - Implemented organizational development initiatives to drive
employee performance and engagement. - Overseeing payroll and compensation management.
- Ensured full compliance with labor laws and company policies
while maintaining a supportive work environment. - Streamlined administrative processes by adopting software upgrade, resulting in improved efficiency and reduced response times.
- Collaborated with cross-functional teams to design training programs that elevated employee engagement and adherence to safety standards.
- Managed performance appraisal processes, delivering constructive feedback that fostered employee growth and strengthened team dynamics.
- Oversaw budget management for HR operations, ensuring resource allocation aligned with strategic organizational goals.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Directed health and safety audits, identifying areas for improvement that reinforced workplace safety and regulatory compliance.
- Cultivated relationships with external stakeholders to enhance recruitment strategies, significantly improving talent acquisition efforts.
- Managed employee relations, effectively resolving conflicts and fostering a collaborative workplace culture that improved morale.
Head of HR & Administration
P2P
07.2020 - 02.2021
- Develop and implement HR Strategies, Policy & SOP.
- Bridge management and employee relations.
- Manage the recruitment and selection process.
- Support current and future business needs through the development, engagement, motivation and preservation of human capital.
- Monitor overall HR systems, tactics and procedures across the organization.
- Nurture a positive working environment.
- Oversee and manage a performance appraisal system.
- Maintain pay plan and benefits program.
- Develop, implement and participate in employee recognition programs.
- Assess training needs to apply and monitor training programs.
- Report to management and provide decision support through HR metrics.
- Ensure legal compliance throughout human resource management.
- Liaison with government offices and law enforcement organizations.
Head of Human Resources
Royal Tulip Sea Pearl Beach Resort
01.2020 - 06.2020
- Developed and implemented recruitment strategies to attract top talent, enhancing the overall quality of hires.
- Led employee training and development initiatives, resulting in increased staff engagement and improved performance metrics.
- Streamlined HR processes using an HRIS, which improved data accuracy and reduced administrative workload significantly.
- Fostered a positive workplace culture through effective communication and conflict resolution strategies, enhancing team collaboration.
- Implementation of the organization talent management strategy.
- Processing administrative and disciplinary management system.
- Payroll and Compensation Management.
- Annual Performance Evaluation and implementation.
- Performing job evaluations and job analyses.
- Establish HR and Operations SOP, HR Manual and HR Formats and implementation.
- Developing and administering health and safety programs.
- Maintain Public Relationship with Government office.
- Preparing government reports as to remain in compliance.
Manager (HOD) - HR & Administration
The Peninsula Chittagong Limited
01.2015 - 01.2020
- Develop and implement human resources programs and policies.
- Developed and implemented recruitment strategies to attract top talent, enhancing the overall quality of hires.
- Led employee training and development initiatives, resulting in increased staff engagement and improved performance metrics.
- Streamlined HR processes using an HRIS, which improved data accuracy and reduced administrative workload significantly.
- Fostered a positive workplace culture through effective communication and conflict resolution strategies, enhancing team collaboration.
- Conducted regular performance evaluations, identifying key areas for employee growth and aligning training programs accordingly.
- Managed employee relations issues effectively, leading to a decrease in turnover and an increase in retention rates.
- Oversaw compliance with labor laws and internal policies, ensuring organizational adherence and minimizing legal risks.
- Collaborated with department heads to align HR strategies with business objectives, driving operational efficiency across functions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Boosted employee morale through development and implementation of comprehensive rewards and recognition program.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Plan & implement Group Life Insurance Policy, Medical Facilities for the staff and follow up the same for their betterment.
- Perform contributory provident fund related jobs to ensure proper and smooth operation of PF benefits.
- Process expatriate work permit and visa related work.
Assistant Manager - HR & Admionistration
The Peninsula Chittagong Limited
09.2014 - 01.2015
Sr. Executive - HR & Administration
PHP Family
02.2012 - 08.2014
- Responsible for facilitating recruitment and selection process, vacancy announcement, orientation and training staff as required.
- Assist to Administration Management and Disciplinary procedure.
- Collaborate and provide clarity on HR policies and procedures and forward inputs/concerns from field level to higher management attention.
- Compensation and Payroll management and disbursement.
- Maintenance of office environment & good house keeping.
- Preparation of Monthly Safety Report.
- Preparation of Monthly Manpower Report. Follow up monthly manpower, accident, safety, attendance, absentee, leave, new appointed and separation records of all business units.
- Conduct Training Needs Assessment (TNA) as & when necessary. Design training programs and arrange in house trainings.
- Responsible for the annual performance appraisal and increment work of entire PHP Family as per policy and direction of the higher management.
Executive - Human Resources
PHP Family
08.2010 - 01.2012
Acting MIS Officer
BRAC Bank Ltd.
12.2009 - 07.2010
- Maintain MIS of the cards division.
- Developed and implemented data management protocols that improved information accuracy and streamlined reporting processes.
- Identify potential customers from the preferred area/segments for the Bank.
- Provide regular customer service to clients. Maintain good customer relations to enhance the service image of the Bank.
- Maintain liaison with Cards Credit Department.
- Arrange orientation & training for new joiners.
- Monitor & maintain DSCs Monthly Performance Report & follow up.
- Contribute own expertise, knowledge and skills in product marketing, selling, collect information, pre-credit analysis, arranging credit approval, completing documentations, provide service as per banks policy and guidelines.
- Led cross-departmental teams to enhance system integration, fostering collaboration and driving operational efficiency.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Generated reports detailing findings and recommendations.
Education
PGDHRM -
Bangladesh Institute of Management (BIM)
Chattogram 04.2001 -
MBA - 1) HRM & 2) Finance & Banking
International Islamic University, Chattogram
Chattogram 04.2001 -
BBA - HRM
International Islamic University, Chattogram
Chattogram 04.2001 -
HSC - Business Studies
Government City College
Chattogram 04.2001 -
SSC - Business Studies
Nasirabad Government Boys High School
Chattogram 04.2001 -
Skills
HR policy development
Accomplishments
- Spearheaded the implementation of a new talent acquisition platform, reducing time-to-hire by 40% and improving candidate quality scores.
- Managed HR team to deliver high-quality HR services aligned with business goals. Developed and implemented company policies and procedures in line with strategic objectives.
- Led a team that successfully implemented a new talent management system, resulting in a 30% increase in employee retention over two years.
- Introduced EPF, Group Insurance, Profit Share schemes, Employee Handbook, SOPs & KPI framework.
- Conducted and supervised 50 plus day long training programs in past 7 years.
Awards & Recognitions
- Awarded as HOD of the Year.
- President Scout Award (Highest Rank of Boy Scouting).
Affiliations
- Vice President – Edu Art (Art of Education)
- Fellow Member – Bangladesh Society for Human Resource Management (BSHRM)
- Member – HR Professionals in Bangladesh (HRPB)
- Member – Bangladesh Institute of Management Alumni Society (BIMAS)
Certification
PGDHRM
Interests
Poetry Recitation
Former Host of Chittagong Radio Program called “NOBOKETON”
Former artist of Chittagong Television (Nazrul Giti and Poetry)
Participated in Divisional & Corporate Cricket Leagues & Tournaments
Related with Porobi Cultural Institute
National Level Participants of Inter School Literacy & Cultural Competitions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
ERP - Advanced Level
HRIS - Advanced Level
Languages
English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Timeline
General Manager – HR, Administration & EHS
S.A Group of Industries
02.2021 - 03.2025
Head of HR & Administration
P2P
07.2020 - 02.2021
Head of Human Resources
Royal Tulip Sea Pearl Beach Resort
01.2020 - 06.2020
APTIS English Test
08-2016
PGDHRM
12-2015
Manager (HOD) - HR & Administration
The Peninsula Chittagong Limited
01.2015 - 01.2020
Assistant Manager - HR & Admionistration
The Peninsula Chittagong Limited
09.2014 - 01.2015
Sr. Executive - HR & Administration
PHP Family
02.2012 - 08.2014
Executive - Human Resources
PHP Family
08.2010 - 01.2012
Acting MIS Officer
BRAC Bank Ltd.
12.2009 - 07.2010
PGDHRM -
Bangladesh Institute of Management (BIM)
04.2001 -
MBA - 1) HRM & 2) Finance & Banking
International Islamic University, Chattogram
04.2001 -
BBA - HRM
International Islamic University, Chattogram
04.2001 -
HSC - Business Studies
Government City College
04.2001 -
SSC - Business Studies
Nasirabad Government Boys High School
04.2001 -