Sayful Islam Razib

• Optimized resource allocation through effective management of multiple concurrent projects involving fiber optics installation, repair, or upgrade work tasks.
• Supervised team members during fieldwork assignments ensuring strict adherence to safety protocols while working with potentially hazardous materials.
• Reduced downtime for clients through timely installation and maintenance of fiber optic equipment.
• Increased customer satisfaction by providing efficient technical support and solutions.
• Improved network security through proper handling, testing, and splicing of fiber optic cables.
• Provided training to junior technicians in the proper handling, installation, testing procedures related to fiber optics technology.
• Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
• Installed and configured customer new devices.
• Responded to service requests during and after business hours.
• Read blueprints and schematics to correctly place equipment.
• Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
• Diagnosed customer network problems involving combination of hardware, software, power and communications issues.
• Improved customer network performance by troubleshooting and resolving hardware, software, and connectivity issues.
• Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across the client networks.
• Supported users in setup and configuration of wireless bridge networks.
• Reduced downtime for clients by providing efficient technical support and timely issue resolution.
• Maintained high-quality service standards by adhering to industry best practices and safety regulations during installations.

• Optimized resource allocation through effective management of multiple concurrent projects involving fiber optics installation, repair, or upgrade work tasks.
• Supervised team members during fieldwork assignments ensuring strict adherence to safety protocols while working with potentially hazardous materials.
• Reduced downtime for clients through timely installation and maintenance of fiber optic equipment.
• Increased customer satisfaction by providing efficient technical support and solutions.
• Improved network security through proper handling, testing, and splicing of fiber optic cables.
• Provided training to junior technicians in the proper handling, installation, testing procedures related to fiber optics technology.
• Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
• Installed and configured customer new devices.
• Responded to service requests during and after business hours.
• Read blueprints and schematics to correctly place equipment.
• Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
• Diagnosed customer network problems involving combination of hardware, software, power and communications issues.
• Improved customer network performance by troubleshooting and resolving hardware, software, and connectivity issues.
• Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across the client networks.
• Supported users in setup and configuration of wireless bridge networks.
• Reduced downtime for clients by providing efficient technical support and timely issue resolution.
• Maintained high-quality service standards by adhering to industry best practices and safety regulations during installations.

Optimized resource allocation through effective management of multiple concurrent projects involving fiber optics installation, repair, or upgrade work tasks.

Supervised team members during fieldwork assignments ensuring strict adherence to safety protocols while working with potentially hazardous materials.

Reduced downtime for clients through timely installation and maintenance of fiber optic equipment.

Increased customer satisfaction by providing efficient technical support and solutions.

Improved network security through proper handling, testing, and splicing of fiber optic cables.

Provided training to junior technicians in the proper handling, installation, testing procedures related to fiber optics technology.

Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.

Installed and configured customer new devices.

Responded to service requests during and after business hours.

Read blueprints and schematics to correctly place equipment.

Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.

Diagnosed customer network problems involving combination of hardware, software, power and communications issues.

Improved customer network performance by troubleshooting and resolving hardware, software, and connectivity issues.

Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across the client networks.

Supported users in setup and configuration of wireless bridge networks.

Reduced downtime for clients by providing efficient technical support and timely issue resolution.

Maintained high-quality service standards by adhering to industry best practices and safety regulations during installations.