Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Hi, I’m

Sayful Islam Razib

Lakshmipur, Chittagong Division.
Sayful Islam  Razib

Summary

Accomplished Network Technician with a proven track record at Smart Net Lakshmipur, enhancing network performance and customer satisfaction through expert fiber splicing and project management. Skilled in Ethernet technologies, I've significantly reduced downtime and improved service standards. My approach combines technical proficiency with strategic problem-solving to deliver long-term solutions. Dependable Fiber Optic Technician with extensive breadth of experience in fiber optics functioning and repair paired with deep knowledge of fiber optic testing equipment. Offering 9 years of vast experience installing, Comfortable working under extreme pressure and in inclement weather. Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime. Tech-savvy Network Technician with 9 years of comprehensive experience designing, implementing and maintaining growing network infrastructure. Analytical and logical professional quickly learns new concepts paired to complement understanding of networking protocols . Commended for providing top-notch, hands-on technical support for WAN, LAN, proxy and security devices. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

10
years of professional experience
4
Languages

Work History

Smart Net Lakshmipur

Network Technician, Fiber Optics
01.2021 - Current

Job overview

  • Optimized resource allocation through effective management of multiple concurrent projects involving fiber optics installation, repair, or upgrade work tasks.
  • Supervised team members during fieldwork assignments ensuring strict adherence to safety protocols while working with potentially hazardous materials.
  • Reduced downtime for clients through timely installation and maintenance of fiber optic equipment.
  • Increased customer satisfaction by providing efficient technical support and solutions.
  • Improved network security through proper handling, testing, and splicing of fiber optic cables.
  • Provided training to junior technicians in the proper handling, installation, testing procedures related to fiber optics technology.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Installed and configured customer new devices.
  • Responded to service requests during and after business hours.
  • Read blueprints and schematics to correctly place equipment.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Diagnosed customer network problems involving combination of hardware, software, power and communications issues.
  • Improved customer network performance by troubleshooting and resolving hardware, software, and connectivity issues.
  • Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across the client networks.
  • Supported users in setup and configuration of wireless bridge networks.
  • Reduced downtime for clients by providing efficient technical support and timely issue resolution.
  • Maintained high-quality service standards by adhering to industry best practices and safety regulations during installations.

Twenty One Network

Network Technician, Fiber Optics
01.2020 - 12.2020

Job overview

  • Optimized resource allocation through effective management of multiple concurrent projects involving fiber optics installation, repair, or upgrade work tasks.
  • Supervised team members during fieldwork assignments ensuring strict adherence to safety protocols while working with potentially hazardous materials.
  • Reduced downtime for clients through timely installation and maintenance of fiber optic equipment.
  • Increased customer satisfaction by providing efficient technical support and solutions.
  • Improved network security through proper handling, testing, and splicing of fiber optic cables.
  • Provided training to junior technicians in the proper handling, installation, testing procedures related to fiber optics technology.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Installed and configured customer new devices.
  • Responded to service requests during and after business hours.
  • Read blueprints and schematics to correctly place equipment.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Diagnosed customer network problems involving combination of hardware, software, power and communications issues.
  • Improved customer network performance by troubleshooting and resolving hardware, software, and connectivity issues.
  • Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across the client networks.
  • Supported users in setup and configuration of wireless bridge networks.
  • Reduced downtime for clients by providing efficient technical support and timely issue resolution.
  • Maintained high-quality service standards by adhering to industry best practices and safety regulations during installations.

BlueRain Online

Network Technician
01.2015 - 12.2019

Job overview

Optimized resource allocation through effective management of multiple concurrent projects involving fiber optics installation, repair, or upgrade work tasks.

Supervised team members during fieldwork assignments ensuring strict adherence to safety protocols while working with potentially hazardous materials.

Reduced downtime for clients through timely installation and maintenance of fiber optic equipment.

Increased customer satisfaction by providing efficient technical support and solutions.

Improved network security through proper handling, testing, and splicing of fiber optic cables.

Provided training to junior technicians in the proper handling, installation, testing procedures related to fiber optics technology.

Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.

Installed and configured customer new devices.

Responded to service requests during and after business hours.

Read blueprints and schematics to correctly place equipment.

Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.

Diagnosed customer network problems involving combination of hardware, software, power and communications issues.

Improved customer network performance by troubleshooting and resolving hardware, software, and connectivity issues.

Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across the client networks.

Supported users in setup and configuration of wireless bridge networks.

Reduced downtime for clients by providing efficient technical support and timely issue resolution.

Maintained high-quality service standards by adhering to industry best practices and safety regulations during installations.

Education

Adarsha Samad Govt. High School
Lakshmipur, Chittagong Division

Secondary School Certificate from General Studies
01.2004

University Overview

Skills

  • Fiber Optic Terminations
  • Fiber Splicing Expertise
  • Quality assurance standards
  • Passive Optical Networks
  • Optical Network Design
  • Project management experience
  • Emergency Restoration Planning
  • Structured Cabling Techniques
  • Ethernet Technologies Mastery
  • Network Troubleshooting
  • Technical training
  • Equipment Calibration
  • Installing equipment
  • Educating customers
  • Device Installation
  • Configuring equipment
  • Equipment Installation
  • Writing reports
  • Office installations

Languages

Bengali
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
English
Intermediate (B1)

Interests

Chess

Badminton

Cricket

Online games

Learning new technology

Timeline

Network Technician, Fiber Optics
Smart Net Lakshmipur
01.2021 - Current
Network Technician, Fiber Optics
Twenty One Network
01.2020 - 12.2020
Network Technician
BlueRain Online
01.2015 - 12.2019
Adarsha Samad Govt. High School
Secondary School Certificate from General Studies
Sayful Islam Razib