MS Office
Sazzad Jahan
Store Manager
Dhaka
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Store Manager
A K Traders
01.2021 - Current
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Raised property accuracy and accountability by creating new automated tracking method.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Assistant
A K Traders
Dhaka
01.2016 - 12.2020
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Located merchandise across various stores to address customer needs.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Education
Bachelor of Science - Electrical And Electronics Engineering
American International University Bangladesh
Dhaka, Bangladesh 01.2011 - 02.2015
Higher Secondary School - Science
Milestone College
Dhaka, Bangladesh 08.2008 - 07.2010
Secondary School Certificate - Science
Raipur L M Pilot High School
Raipur, Lakshmipur 01.2004 - 06.2008
Skills
- Multitasking Abilities
Advertising and marketing
Relationship Building
Budget Administration
Store operations
Shift Scheduling
Proficient in [Software]
Customer Response
Bank deposit procedures
Cost Control
Professionalism
Multitasking Abilities
Software
Data Entry
Server Maintenance
Timeline
Store Manager
A K Traders
01.2021 - Current
Store Assistant
A K Traders
01.2016 - 12.2020
Bachelor of Science - Electrical And Electronics Engineering
American International University Bangladesh
01.2011 - 02.2015
Higher Secondary School - Science
Milestone College
08.2008 - 07.2010
Secondary School Certificate - Science
Raipur L M Pilot High School
01.2004 - 06.2008
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