Hi, I’m
SHAFQUAT RAHMAN
Dhaka
Summary
Customer-focused professional with experience in retail and engineering, currently expanding expertise in B2B sales. Strong communicator, skilled in relationship-building and providing client-focused solutions. Fluent in Bengali and English, adaptable to diverse environments, and eager to transition into the UAE market.
Overview
3
years of professional experience
Work History
Coles Group
Retail Team Member
01.2022 - 12.2023
Job overview
- Provided exceptional customer service and sales assistance
- Collaborated with team members to achieve sales targets
- Strengthened communication through daily client interactions
NightOwl 24/7
Retail Assistant
05.2021 - 01.2022
Job overview
- Managed customer transactions and inquiries
- Maintained product displays and store operations
Calibre Group
Engineering Intern
07.2021 - 12.2021
Job overview
- Assisted in the Koodaideri Project with Rio Tinto
- Designed schematic diagrams using AutoCAD Electrical
- Gained experience in cable scheduling and device tagging
Education
The University of Queensland
Master of Engineering Science from Power Systems
02-2026
University Overview
GPA: 4.5/7
East West University
B.Sc. from Electrical & Electronic Engineering
12.2015
University Overview
GPA: 3.6/4.0
Skills
- Client Relationship Management
- Sales & Business Development
- Negotiation & Problem-Solving
- AutoCAD Electrical
- MATLAB
- PSSE
- MS Office
- Adaptability to International Markets
- Time management capabilities
- Willingness to learn
- Excellent written and verbal communication
Leadership And Volunteer Experience
- Executive Relations Officer, IEEE Student Branch, EWU, Led a team of 10+ students and faculty members., Represented the university at IEEE International Congress, Sri Lanka.
- Volunteer, Thalassemia Awareness Week, EWU, Organized blood donation drives, securing 200+ donors.
Relocation And Availability
Dubai, UAE, immediately, Middle East
Professional Development
B2B Sales Strategies, Udemy, Ongoing, Focuses on lead generation, relationship-building, and closing deals., upon completion
Willing To Relocate
Dubai, UAE
Languages
Bengali
Native language
English
Proficient
C2
Timeline
Retail Team Member
Coles Group
01.2022 - 12.2023
Engineering Intern
Calibre Group
07.2021 - 12.2021
Retail Assistant
NightOwl 24/7
05.2021 - 01.2022
East West University
B.Sc. from Electrical & Electronic Engineering
The University of Queensland
Master of Engineering Science from Power Systems
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