Syed Wasiullah Al Mashud
159 La Perouse Street, Red Hill, Canberra
Summary
Dedicated marketing graduate with a strong understanding of service management principles. I possess valuable experience in delivering exceptional customer service and ensuring smooth operations, enabling me to contribute effectively to customer satisfaction and overall business success.
Overview
4
4
years of professional experience
Work History
Client Service Executive
Asiatic MCL and the Network
House 146, Road 13B, Block E, Banani, Dhaka- 1213
08.2022 - 10.2022
- Copywriting and Content Creation: Developing creative and compelling copy for various marketing and advertising materials, such as print ads, TV and radio scripts, social media content, websites, and other digital platforms.
- Client Servicing: Building and maintaining strong relationships with clients, understanding their business objectives, and providing strategic communication solutions that align with their needs.
- Account Management: Overseeing client accounts and projects, managing budgets and timelines, ensuring deliverables are met, and providing regular updates to clients on project progress.
- Creative Strategy: Collaborating with cross-functional teams, including art directors, designers, strategists, and other stakeholders, to develop innovative and effective creative strategies that meet client objectives and drive results.
- Presentations and Pitches: Participating in client presentations, pitches, and new business development activities, showcasing creative concepts, and effectively communicating strategies and ideas to clients.
- Brand Development: Contributing to brand development initiatives, ensuring brand consistency across all communication channels, and providing guidance on messaging, tone, and voice.
Client Service Executive
Crowds Reach
50 Stone Rd E, Streety Street, Guelph, Ontario
04.2021 - 07.2022
- Crafting Compelling Content: Creating engaging and persuasive copy for diverse marketing materials across various platforms like print, TV, radio, social media, and websites.
- Building Client Relationships: Establishing strong connections with clients, understanding their business goals, and providing strategic communication solutions that meet their needs.
- Managing Client Accounts: Overseeing client projects, ensuring timely delivery and budget adherence, and providing regular updates on progress.
- Developing Creative Strategies: Collaborating with cross-functional teams to devise innovative and effective strategies aligned with client objectives.
- Presenting and Pitching: Participating in client presentations, pitching new ideas, and effectively communicating strategies and concepts.
- Enhancing Brand Identity: Contributing to brand development efforts, maintaining brand consistency, and providing guidance on messaging and tone.
- Collaborating with Team Members: Working closely with colleagues in account management, project management, design, and media planning to execute campaigns seamlessly.
Senior Copywriter
Crowds Reach
50 Stone Rd E, Streety Street, Guelph, Ontario
12.2018 - 03.2021
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Improved search result rankings with targeted SEO strategy.
- Formatted copy to align with project-specific guidelines.
- Developed short and long-term media outreach strategies in collaboration with cross-functional teams.
Education
Master of Science - Business Informatics
Univesity of Canberra
Canberra, Australia09.2025
BBA - Marketing
North South University
Dhaka, Bangladesh02.2021
Skills
- Strong Communication
- Copywriting and Content Creation
- Client Servicing
- Digital Marketing Knowledge
- Analytical and Data-Driven Thinking
- Creative Thinking
- Project Management
References
Professional References-
Crowds Reach
Director
Momith Hossain
Phone- +8801747561905
Personal References-
Shahriar Hassan Syed
Email-ssyed990@gmail.com
Phone- 0470264747
Timeline
Client Service Executive
Asiatic MCL and the Network
08.2022 - 10.2022
Client Service Executive
Crowds Reach
04.2021 - 07.2022
Senior Copywriter
Crowds Reach
12.2018 - 03.2021
Master of Science - Business Informatics
Univesity of Canberra
BBA - Marketing
North South University