Shahadat Chowdhury
Dhaka
Summary
While having great ideas is vital, in my opinion, execution is what really counts, and I am skilled in this area. I oversee daily operations and organizations as an Assistant General Manager with a strong expertise in administration, finance, and human resources. I am well-equipped to respond swiftly to operational problems and concerns. For new initiatives, I am good at figuring out the staffing needs, task assignments, and schedules. I aim to build high-performing teams and find and hire people with exceptional abilities in order to seize more growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant General Manager of Operations
Data Path Limited
07.2009 - 05.2023
- I uphold a diverse range of communication channels with all of our esteemed clients across the
United States. - Controlled inventory by creating Excel spreadsheets for food and beverages, resulting in a 12% decrease in waste.
- Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
- Evaluated department conditions and operations to determine strengths and areas for improvement.
- Planned and prepared work schedules for 220 employees to assign employees to specific duties.
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Monitored key performance metrics to identify areas for improvement.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored employee productivity and optimized procedures to reduce costs.
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Communicated with customers to assess satisfaction with the products and services received.
- Coordinated with the Manager in different operational issues and promotional activities.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Team management and supervision. Train up new hires to get them on board and place in the live
production. - As a member of ASPPA, it is imperative that I keep my team up-to-date with the most current industrial norms, regulations, and compliance matters. This not only ensures our adherence to ethical practices but also enhances our credibility in the industry.
- I uphold a diverse range of communication channels with all of our 42 esteemed clients across the United States.
LUM Coordinator
British American Tobacco, Bangladesh
01.2009 - 07.2009
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked on NEW HDS (hourly data system) software to optimize waste management.
Education
Qualified 401(k) Administrator - Defined Contributions Plans (Finance)
ASPPA
4401 N Fairfax Drive, Suit 600,Arlington, VA2220310.2018
BBA - Finance
North South University
Bashundhara, Dhaka, Bangladesh04.2011
High School Diploma -
Pabna Cadet College
Pabna01.2003
Skills
- Personnel Scheduling
- Business Development
- Inventory Oversight
- Customer Satisfaction
- Purchasing and Planning
- Strategic Decision-Making
- Cost Analysis and Savings
- Budget Administration
- Payroll Submission
- Operations Management
- Client Needs Evaluation
- Business Leadership
- Business Growth Initiatives
- Hiring and Onboarding
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets by creating macros.
- Achieved efficiencies by introducing different types of project tracking software like PensionPro, Trello, PensionPal, Monday for tasks management.
- Very familiar with all the USA Retirement Plan related software like ASC system, DATAIR, FT Willaim, Relius.
- supervised a team of 220 staff members.
Certification
-Retirement Plan Fundamentals - part 1
-Retirement Plan Fundamentals - part 2
-Defined Contributions - part 1
-Defined Contributions - part 2
-Qualified 401(k) Administrator in USA
Watching Movies, Playing Cricket
Apart from my work, I love to to watch movies with my family and love to play and watch crickets too.
Languages
Bengali
Native language
English
Proficient
C2
Timeline
Assistant General Manager of Operations
Data Path Limited
07.2009 - 05.2023
LUM Coordinator
British American Tobacco, Bangladesh
01.2009 - 07.2009
Qualified 401(k) Administrator - Defined Contributions Plans (Finance)
ASPPA
BBA - Finance
North South University
High School Diploma -
Pabna Cadet College
-Retirement Plan Fundamentals - part 1
-Retirement Plan Fundamentals - part 2
-Defined Contributions - part 1
-Defined Contributions - part 2
-Qualified 401(k) Administrator in USA
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