Shahan Ahmed
Sylhet,vip road ,taltola sylhet
Summary
A dedicated clerical and administrative assistant with over 7 years of multifaceted experience in maintaining analytical efficiencies and providing accounting and management support in a fast-paced and timeline driven client support environment. Retains a record of successfully organizing logistics for client services using financial management and planning skills to facilitate program delivery. Demonstrates adept communication and interpersonal skills to liaise with a diverse clientele in order to understand and respond to their unique needs, organize priorities and verify eligibility towards services. Highly experienced in banking and financial analysis, and public analysis as well as communicating with internal and government stakeholders.
Overview
7
7
years of professional experience
Work History
Senior Surveyor Inspection Officer
Rahad Inspection Company
12.2019 - Current
- Processes the simplest to the most complex visa cases correctly and efficiently employing a polite manner to both applicants and Embassy employees with little or no need for guidance.
- Keeps informed of laws, regulations and SOPs related to visa cases.
- Either alone or as a team member, can take complete action on all classes of visas upon receipt including screening, data entry, visa classification, scanning of documents, photo capture, fingerprint capture, printing, quality assurance and tracking and issuance.
- Tracks applications, including emergencies or high profile cases.
- Advises officer of relevant applicant information which requires thorough knowledge of host country by providing consular officers with background information on local customs, traditions and personalities.
- Exercises discretion and high degree of professional responsibility in handling confidential/sensitive applicant information and documentation.
- Maintains and retains files strictly in accordance with Consular Management Handbook without need for close supervision
- Provides interpretation and translation services as needed, Hindi/Telugu/Punjabi/English, including assistance during visa interviews; translation of documents and correspondence, including diplomatic notes. Makes phone calls and sends email in languages required in order to obtain information requested by the officer.
Inspection Officer
LIBERTY SURVEY CORPORATION LTD.
02.2018 - 01.2019
- Conducting research and developing reports on trade and commercial data
- Assisting in verification of companies and stakeholders on the request of various GOI departments
- Assisting in developing and managing policy framework for the effective development and maintenance of an integrated system
- Directing incoming calls, handling correspondence, filing and e-filing, data entry, scanning, copying, handling mails operating a postal Franking machine electronic postage meter to ensure correct postage stamps according to weight, managing chancery access, escorting visitors, managing timekeeping & attendance, voucher of petty cash, and providing correspondence to the Senior Management team
- Assisting in public relations events
- Preparing and coordinating briefing material, reports, decks, high-level speaking notes, and correspondence on current issues
- Preparing documents & files for incoming and outgoing delegation visits
- Coordinating with OIFC, FIEO, Invest Canada & etc., in providing information regarding Commercial & Trade to Canadian stakeholders
- Using word and excel, creating financial documents when requested
- Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
- Drafting professional memos, letters and marketing copy to support business objectives and growth.
Assistant Relationship Officer (ARO)
Dutch-Bangla Bank Limited
01.2017 - 01.2018
- Assigning duties to staff based on their areas of expertise, to ensure best services in the store
- Observing market prices of goods to ensure that prices of goods sold at the store are not higher compared to what is obtainable outside
- Handling customer complaints and returns in a cordial manner
- Creating a safe atmosphere by implementing safety measures for the protection of workers and customers, and handle emergencies promptly to prevent injuries and loss of properties
- Managing the assets of the store
- Expanding cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlling costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Education
Bachelor of Arts - Business Administration
National University, Bangladesh
Dhaka - Mymensingh Hwy, Gazipur 1704, Bangladesh05.2016
Skills
- Full expertise in all tasks including Indian Visa Processing Application Fee Payment File Arrangement, Passport MRP/E Passport Issue Re-Issue Application Online Fee Payment and more specialized expertise in Property Asset Valuation
- Possess extensive experience in application intake and verification
- Demonstrate expertise in delivering superior services to clients in a client-oriented environment
- Utilize exceptional oral and written communication abilities to engage with various stakeholders
- Identify and methodically analyze policy issues in domestic and international context
- Experience in marketing, communications & talent recruitment Experience in researching, analyzing, and evaluating policy issues to help formulate improved policy strategies and policy solutions
- Strong understanding of political, social, economic, and legal processes, practices, and interactions that shape Canadian and international institutions and organizations
- Experience in drafting briefing notes, researching papers, proposals, and reports
- Experience in composing and delivering presentations
- Experience in developing scientific research skills and analysis using SAP
- Fully proficient in Microsoft Office Suite, with extensive knowledge of Word, Excel, and PowerPoint
- Strong leadership and collaborative skills
- Experience in working under pressure and meet deadlines in timely manner
Languages
Bengali
Proficient
C2
English
Upper intermediate
B2
Hindi
Intermediate
B1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Surveyor Inspection Officer
Rahad Inspection Company
12.2019 - Current
Inspection Officer
LIBERTY SURVEY CORPORATION LTD.
02.2018 - 01.2019
Assistant Relationship Officer (ARO)
Dutch-Bangla Bank Limited
01.2017 - 01.2018
Bachelor of Arts - Business Administration
National University, Bangladesh
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