Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Courses Completed
Nid
Languages
References
Disclaimer
Certifications Training
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Timeline
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Shahin Akter, SHRM-CP

Shahin Akter, SHRM-CP

Mirpur

Summary

Dynamic HR professional with a proven track record at Winrock International, specializing in talent acquisition and retention. Expert in developing HR strategies that enhance employee wellbeing and foster diversity and inclusion. Successfully streamlined recruitment processes, reducing time-to-hire by 30%, while promoting a culture of continuous learning and conflict resolution.

Overview

15
15
years of professional experience
1
1
Certification

Work History

HR Manager

Winrock International
04.2024 - 03.2025
  • Develop and implement HR strategies aligned with the organization’s goals.
  • Provide strategic guidance on HR policies, procedures, and best practices.
  • Manage the full recruitment lifecycle, including job posting, candidate sourcing, interviewing, and onboarding.
  • Develop strategies to attract and retain top talent.
  • Ensure compliance with local labor laws and organizational policies.
  • Act as a liaison between management and employees to address grievances, conflicts, and disciplinary actions.
  • Oversee the performance appraisal process, including goal setting, regular reviews, and feedback sessions.
  • Support managers in developing performance improvement plans.
  • Identify training needs and coordinate employee development programs.
  • Foster a culture of continuous learning and professional growth.
  • Manage payroll, benefits, and compensation structures.
  • Conduct market analysis to ensure competitive compensation packages.
  • Maintain HR records and systems for efficient data management and reporting.
  • Generate regular reports on HR metrics for decision-making.
  • Promote employee health and safety in the workplace.
  • Implement wellness programs to support employee well-being.
  • Foster a positive and inclusive workplace culture.
  • Implement employee engagement initiatives to enhance job satisfaction and retention.
  • Provide leadership and guidance to the HR team.
  • Collaborate with other departments to ensure cohesive HR support across the organization.

HR Manager

Pathfinder International
05.2023 - 12.2023
  • Oversee the recruitment process, from job posting to onboarding, ensuring alignment with organizational needs.
  • Develop and implement strategies for talent retention and succession planning.
  • Maintain positive employee relations by addressing grievances, facilitating conflict resolution, and ensuring adherence to labor laws and organizational policies.
  • Serve as a point of contact for HR-related legal and compliance issues.
  • Implement performance management systems, including goal setting, performance reviews, and feedback mechanisms.
  • Identify training needs and facilitate professional development programs to enhance employee skills and career growth.
  • Manage compensation and benefits programs, ensuring competitiveness and compliance with local standards.
  • Oversee HR administrative functions, including payroll, HR records, and policy documentation.
  • Drive initiatives to strengthen organizational culture, promoting diversity, equity, and inclusion.
  • Lead employee engagement activities and foster a supportive and collaborative work environment.

HR Manager

CARE Bangladesh
09.2019 - 04.2023
  • Company Overview: Emergency Response in Cox’s Bazar
  • Manage the rapid recruitment and deployment over 1000 more staffs, volunteers including International staffs for emergency response operations.
  • Ensure the recruitment process is inclusive, transparent, and adheres to organizational policies and donor requirements.
  • Provide ongoing support for staff working in high-stress humanitarian settings, including mental health and psychosocial support.
  • Develop and implement wellness programs to address the physical and emotional well-being of staff.
  • Ensure compliance with local labor laws, organizational policies, and donor regulations.
  • Implement and adapt HR policies and procedures to the specific context of the emergency response.
  • Identify training needs and facilitate capacity-building initiatives for both international and local staff.
  • Ensure staff are trained in humanitarian principles, protection policies, and safety procedures.
  • Oversee performance management systems, ensuring accountability and continuous improvement.
  • Conduct regular performance reviews and provide feedback to enhance staff effectiveness in emergency settings.
  • Collaborate with other humanitarian agencies, clusters, and government bodies to align HR practices and share resources.
  • Prepare and submit regular HR reports, including workforce statistics, to senior management and donors.
  • Manage payroll, benefits, and allowances, ensuring timely and accurate processing in line with the emergency context.
  • Conduct market assessments to ensure competitive and equitable compensation packages.
  • Develop and implement HR contingency plans for emergencies, including staff evacuation and relocation protocols.
  • Participate in crisis management teams to address HR-related challenges during emergencies.
  • Emergency Response in Cox’s Bazar

Manager HR & Admin

NIPA Pharmaceuticals Ltd.
06.2018 - 09.2019
  • Led HR initiatives for a team of over [number] staff, including international personnel.
  • Streamlined recruitment and onboarding processes, achieving a significant reduction in time-to-hire.
  • Conducted comprehensive PSEA training, promoting a culture of accountability and respect.
  • Championed staff wellbeing initiatives, contributing to improved retention and job satisfaction.
  • Played a key role in policy development and implementation, aligning with best practices and legal standards.

HR Officer

Marie Stopes Bangladesh
08.2013 - 05.2018
  • Manage the recruitment process, including job postings, candidate screening, interview coordination, and onboarding of new employees.
  • Ensure new hires are well-integrated into the organization, familiar with its mission, values, and policies.
  • Maintain and update accurate employee records, ensuring compliance with data protection regulations.
  • Handle HR administrative tasks, such as preparing contracts, managing leave records, and supporting payroll processing.
  • Act as a primary contact for employee queries, providing guidance on HR policies, benefits, and procedures.
  • Support a positive work environment by addressing employee grievances and assisting in conflict resolution.
  • Identify training needs and organize development programs to enhance employee skills and align with organizational goals.
  • Support the implementation of learning initiatives and monitor their effectiveness.
  • Ensure adherence to local labor laws and organizational policies.
  • Prepare and submit regular HR reports and metrics to senior management, supporting data-driven decision-making.

HR Officer

Center for the Rehabilitation of the Paralyzed
11.2011 - 08.2013
  • Assist in the recruitment process by posting job advertisements, screening applications, and scheduling interviews.
  • Conduct onboarding sessions to ensure new employees are well-integrated into the organization and understand CRP's mission and values.
  • Maintain and update employee records, ensuring accuracy and confidentiality.
  • Handle HR administrative tasks, including preparing employment contracts, managing leave records, and processing payroll.
  • Act as a point of contact for employee queries and concerns, providing support and guidance on HR policies and procedures.
  • Facilitate a positive work environment by addressing grievances and supporting conflict resolution.
  • Identify training needs and coordinate training sessions to enhance employee skills and professional development.
  • Support the implementation of career development plans and monitor their progress.
  • Ensure compliance with local labor laws and CRP’s internal policies.
  • Prepare and submit regular HR reports, including workforce statistics, to the HR Manager and senior management.

Executive HR & Admin

DIRD Group
04.2010 - 11.2011
  • Manage the end-to-end recruitment process, including job posting, candidate screening, interviewing, and onboarding.
  • Develop strategies to attract and retain top talent, ensuring the organization’s staffing needs are met.
  • Implement and enforce HR policies and procedures, ensuring compliance with local labor laws and organizational standards.
  • Update and communicate policy changes to staff and management.
  • Foster a positive work environment by addressing employee grievances, facilitating conflict resolution, and promoting engagement initiatives.
  • Organize team-building activities and employee recognition programs to enhance morale and productivity.
  • Oversee administrative functions, including office management, facility maintenance, and procurement of office supplies.
  • Ensure smooth day-to-day operations by coordinating with different departments and external service providers.
  • Support the performance management process, including goal setting, performance evaluations, and feedback.
  • Identify training needs and organize professional development programs to enhance employee skills and career growth.

Education

PGDM - HRM

Bangladesh Institute of Management
01.2010

MSS - Public Administration

University of Dhaka
01.2008

BSS - Public Administration

University of Dhaka
01.2005

Skills

  • HR strategy development
  • People management
  • Change management
  • Legal compliance
  • Talent acquisition and retention
  • Capacity building
  • Conflict resolution
  • Project management
  • Humanitarian HR management
  • Organizational development
  • Policy development
  • Diversity and inclusion
  • Employee wellbeing

Certification

  • SHRM-CP

Accomplishments

  • Successfully managed HR operations for large teams across multiple organizations, ensuring seamless recruitment, onboarding, and staff wellbeing initiatives.
  • Implemented PSEA training programs that significantly enhanced organizational culture and compliance.
  • Led HR policy reviews and updates, aligning practices with evolving legal standards and organizational needs.
  • Developed and executed staff wellbeing programs that improved employee engagement and retention.
  • Collaborated with leadership to drive organizational transformation, aligning HR strategies with broader business objectives.

Courses Completed

  • Addressing Poverty and Social Injustice, 07/19
  • Fraud Awareness, Reporting, and Response Training, 07/20
  • Gender & Diversity Basics, 07/20
  • Safety & Security Basics, 07/20
  • Prevention of Sexual Harassment, Exploitation, and Abuse Program (EN/FR), 08/20
  • CARE USA COVID-19 Training (EN/ES/FR), 04/20

Nid

7303985829

Languages

  • English, C1
  • Bengali, Native

References

  • Ram Das, Country Director, CARE Bangladesh, ram.das@care.org
  • Zehra Seemen Rahim, Director Human Resource, CARE Bangladesh, Zehra.Rahim@care.org

Disclaimer

I, Shahin Akter hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Certifications Training

  • Talent Management Practitioner (TMP), CARE Bangladesh, 2020
  • HR Analytics and Data-Driven Decision Making, CARE Bangladesh, 2022

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  • Passport Number: A07498763
  • Date of Birth: 01/01/82
  • Gender: Female
  • Nationality: Bangladeshi

Timeline

HR Manager

Winrock International
04.2024 - 03.2025

HR Manager

Pathfinder International
05.2023 - 12.2023

HR Manager

CARE Bangladesh
09.2019 - 04.2023

Manager HR & Admin

NIPA Pharmaceuticals Ltd.
06.2018 - 09.2019

HR Officer

Marie Stopes Bangladesh
08.2013 - 05.2018

HR Officer

Center for the Rehabilitation of the Paralyzed
11.2011 - 08.2013

Executive HR & Admin

DIRD Group
04.2010 - 11.2011

PGDM - HRM

Bangladesh Institute of Management

MSS - Public Administration

University of Dhaka

BSS - Public Administration

University of Dhaka

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Shahin Akter, SHRM-CP