Shahriar Ahmed
Irving, Texas
Summary
Proven Assistant General Manager with a track record of enhancing team communication and customer satisfaction at Bangladesh Rural Electrification Board. Expert in operations management and strategic planning, adept at fostering employee relations and resolving concerns efficiently. Achievements include significant improvements in team dynamics and customer service excellence.
Overview
19
19
years of professional experience
Work History
Manager
A.K Conoco Gas Station
3321 South Garland, Texas
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
The Structural Engineers Ltd.
Dhaka, Bangladesh
01.2007 - 11.2022
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Assistant General Manager
Bangladesh Rural Electrification Board
Comilla, Bangladesh
05.2005 - 11.2006
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Education
Bachelor of Science - Electrical And Electronic Engineering
DUET( Ex- Bangladesh Institute of Technology)
03.2001
Diploma Engineering - Electrical Technology
Dhaka Polytechnic Institute
12.1994
Secondary School Certificate - Science Group
Bangladesh Navy School
01.1991
Timeline
Manager
A.K Conoco Gas Station
10.2023 - Current
Assistant Manager
The Structural Engineers Ltd.
01.2007 - 11.2022
Assistant General Manager
Bangladesh Rural Electrification Board
05.2005 - 11.2006
Bachelor of Science - Electrical And Electronic Engineering
DUET( Ex- Bangladesh Institute of Technology)
Diploma Engineering - Electrical Technology
Dhaka Polytechnic Institute
Secondary School Certificate - Science Group
Bangladesh Navy School
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