Shahriya Islam Sourov
Dhaka,Bangladesh
Summary
Experienced in food service with focus on high-quality customer satisfaction and efficient operations. Ensures timely and accurate order fulfilment by leveraging strong communication and teamwork skills. Capable of maintaining cleanliness and organization in fast-paced environments.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Food service worker
Foodpanda Food Delivery Service
Mirpur, Dhaka, Bangladesh
04.2024 - 11.2024
- Received and handled food orders efficiently to meet customer needs
- Adhered to company and local food safety regulations
- Liaised with delivery teams and restaurant partners for efficient order management
- Addressed customer issues efficiently, improving overall service experience
- Supervised inventory to guarantee availability of necessary operation resources
- Showcased multitasking skills by handling various responsibilities under time constraints during busy periods
Education
Higher Secondary Certificate - Business
Dhaka Commerce College
Dhaka 02.2022 - 03.2024
Secondary School Certificate - Business
Taragonj H.N high school
Dhaka 01.2021 - 12.2022
Skills
- Manual Dexterity
- Attention to Detail
- Basic Tool Usage
- Quality Control
- Teamwork and Collaboration
- Time Management
- Adaptability
- Problem-Solving
- Following Instructions
- Safety Awareness
- Organizational Skills
- Physical Stamina
Timeline
Food service worker
Foodpanda Food Delivery Service
04.2024 - 11.2024
Higher Secondary Certificate - Business
Dhaka Commerce College
02.2022 - 03.2024
Secondary School Certificate - Business
Taragonj H.N high school
01.2021 - 12.2022
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