Photography
Shahzada Rafsan Sirajee
Executive
Dhaka
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Holiday Representative
Buy Air Ticket Limited
Dhaka
09.2022 - Current
- Built extensive product knowledge and recommended personalized solutions to customers.
- Met customer needs through solution-oriented sales strategies.
- Developed strong rapport with customers and created positive impression of business.
Operations Manager
A1 Tech Solution
Dhaka
10.2019 - 09.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Executive
Aimexpress.shop
Dhaka
11.2020 - 08.2021
- Organized due diligence in preparation for sale of business unit.
- Collaborated with back-office team members to facilitate seamless business execution.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Interviewed, recruited and trained new onboarding candidates.
Education
BBA - Finance
Bangladesh University
Dhaka, Bangladesh 01.2019 - 12.2022
HSC
Dhaka City College
Dhanmondi, Dhaka 07.2016 - 07.2018
SSC
Mohammadpur Govt High School
Mohammadpur, Dhaka 07.2016 - 07.2016
Skills
MS Office
Accomplishments
- Champion & Best Debater inter-department debate competition 2019.
- Senior Vice President BUDS( Bangladesh University Debating Society).
- Vice President Bangladesh University Business Club(BUBC)
- Table tennis runners-up at annual sports competition 2017 & 2018 in Dhaka City College.
Interests
Traveling
Reading
Sports
Timeline
Holiday Representative
Buy Air Ticket Limited
09.2022 - Current
Executive
Aimexpress.shop
11.2020 - 08.2021
Operations Manager
A1 Tech Solution
10.2019 - 09.2022
BBA - Finance
Bangladesh University
01.2019 - 12.2022
HSC
Dhaka City College
07.2016 - 07.2018
SSC
Mohammadpur Govt High School
07.2016 - 07.2016
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