Shakil Ahmed Chowdhury
IT Consultant & Web Specialist
Dhaka
Summary
Highly skilled IT Consultant & Web Specialist with a proven track record in digital marketing, web development, and client IT support. Expert in leveraging AI tools and strategic marketing to drive engagement and growth. Known for problem-solving abilities and excellent customer service in remote work settings.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
IT Consultant & Web Specialist
Urvide
1 2024 - Current
- Developed and maintained the company website, ensuring optimal performance, security, and user experience
- Managed and executed digital marketing campaigns, increasing website traffic by 25%
- Utilized AI tools to analyze customer behavior and optimize marketing strategies, resulting in a 15% increase in conversion rates
- Conducted email marketing campaigns, achieving a 20% open rate and 10% click-through rate
- Managed social media accounts, increasing follower engagement by 30% through targeted content and strategic planning
- Provided comprehensive IT support, resolving 95% of incidents on the first call
- Consulted clients on IT solutions to enhance their business operations, improving overall client satisfaction
- Collaborated with the development team to implement website updates and new features.
IT Consultant & Web Specialist
M2B Solutions
01.2023 - 12.2023
- Developed and maintained WordPress websites, ensuring optimal performance and security
- Utilized AI tools for keyword research and content optimization
- Provided remote technical support for clients, troubleshooting and resolving website issues promptly
- Created and managed content for clients' websites and social media platforms, leading to a 25% increase in organic traffic
- Conducted email marketing campaigns, improving client engagement rates
- Implemented social media marketing strategies, growing client social media presence and engagement.
Full Stack Web Developer
Antik Animated Studio
04.2021 - 12.2022
- Developed and maintained a comic reading platform using React JS, Node JS, and Firebase
- Managed a team of developers, ensuring project milestones were met and code quality was maintained
- Collaborated with designers to create an intuitive and user-friendly interface
- Provided remote technical support to team members, resolving development-related issues
- Documented development processes and provided training to new developers
- Utilized AI tools to streamline development processes and improve project management efficiency.
Production Executive
Acme AI
03.2021 - 05.2021
- Annotated large amounts of data with team members
- Labeled data according to project requirements
- Collaborated with project managers
- Met deadlines and tracked progress.
Freelance Web Specialist
Various Clients
01.2018 - 11.2020
- Developed and customized WordPress websites for diverse clients, ensuring user-friendly design and functionality
- Provided ongoing maintenance and support for client websites, resolving technical issues promptly
- Communicated with clients to understand their needs and deliver tailored solutions.
Digital Marketer & Web Specialist
MadeFourMarketing
03.2018 - 11.2018
- Created and maintained WordPress websites for clients, ensuring functionality and user-friendly design
- Managed and executed email marketing campaigns, increasing engagement rates by 20%
- Developed digital marketing strategies to enhance online presence for clients
- Provided remote technical support and website updates.
Education
Bachelor of Science - Information And Communication Engineering
Bangladesh University of Professionals
Dhaka, Bangladesh 01.2017 - 05.2021
Skills
Technical Support and Troubleshooting: Expertise in diagnosing and resolving software, hardware, and network issues remotely using tools like TeamViewer and AnyDesk
WordPress Development and Maintenance: Proficient in building, customizing, and maintaining WordPress websites with a focus on performance, security, and user experience
AI Tools and Prompt Engineering: Skilled in leveraging AI tools to analyze data, generate insights, and enhance marketing strategies
Full Stack Development: Comprehensive experience with React JS, Node JS, and Firebase for developing and maintaining web applications
Digital Marketing: Proven ability to develop and execute digital marketing campaigns that drive traffic, engagement, and conversions
Social Media Management: Expertise in managing social media platforms to increase follower engagement and brand awareness through strategic content planning
Email Marketing: Successful track record of creating and executing email marketing campaigns with high open and click-through rates
Strategic Marketing Planning: Ability to develop innovative marketing ideas and strategies that align with business objectives and drive growth
Strong Problem-Solving Abilities: Adept at identifying issues and implementing effective solutions
Excellent Communication and Customer Service: Strong interpersonal skills with the ability to communicate technical information clearly and effectively
Detail-Oriented and Organized: Meticulous in planning and executing tasks to ensure high-quality outcomes
Ability to Work Independently and in Teams: Flexible and collaborative, with experience working in both solo and team environments
Certification
Complete Web Development Course - Programming Hero, June 2021
Timeline
IT Consultant & Web Specialist
M2B Solutions
01.2023 - 12.2023
Full Stack Web Developer
Antik Animated Studio
04.2021 - 12.2022
Production Executive
Acme AI
03.2021 - 05.2021
Digital Marketer & Web Specialist
MadeFourMarketing
03.2018 - 11.2018
Freelance Web Specialist
Various Clients
01.2018 - 11.2020
Bachelor of Science - Information And Communication Engineering
Bangladesh University of Professionals
01.2017 - 05.2021
IT Consultant & Web Specialist
Urvide
1 2024 - Current
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