
Operations and client services professional with 6+ years of experience in insurance and financial services, with practical experience in customer communication, documentation verification, records management, claims support, administrative activities, financial reporting, and client relationship management. Experienced in handling customer inquiries, maintaining client records, coordinating service-related matters, verifying documentation and eligibility, supporting claims processes, preparing reports, and working with financial information. Able to work within established procedures, manage multiple responsibilities, communicate effectively with different stakeholders, and maintain attention to accuracy and service quality. Seeking an Operations, Administration, Client Services, or Logistics-related management position where existing experience in operational coordination, documentation, reporting, customer service, and problem solving can contribute to organizational efficiency.