Shamsun Nahar

· Oversee daily restaurant operations and staff performance

· Hire, train, schedule, and supervise employees

· Ensure high standards of food quality, presentation, and service

· Monitor inventory and manage stock levels efficiently

· Handle customer complaints and ensure satisfaction

· Maintain cleanliness and ensure compliance with health and safety regulations

· Track sales, control costs, and meet financial targets

· Develop and implement marketing and promotional strategies

· Ensure equipment maintenance and smooth kitchen operations

· Foster a positive, productive work environment

· Respond to customer complaints quickly and resolve them effectively.

· Create plans to enhance the overall dining experience for our customers.

· Supporting the creation of menu items and updates based on pricing and guest preferences, while also developing creative promotions and marketing strategies.

· Recruiting, coaching, organizing work shifts, and overseeing team members to ensure they deliver outstanding customer service.

· Making sure health and safety standards are followed, keeping the premises clean, and fostering a secure environment.

· Coordinate daily restaurant activities and provide direction to staff.

· Conducting the entire recruitment process, from job postings to interviews and onboarding new employees.

· Managing employee relations issues, including conflicts, grievances, and disciplinary actions.

· Administering payroll and ensuring accurate and timely salary disbursements.

· Ensuring compliance with all applicable labor laws and regulations.

· Assisting in the performance management process, including goal-setting, performance reviews, and development plans.

· Maintaining accurate employee records and generating HR reports.

· Developed and taught lessons on relevant children's books, rhymes, stories, and themes to promote student interest

· Teaching activity centre base

· Successfully improved student participation in the classroom through integration of creative role-playing exercises

· Planning activities based on a child's interest

· Developing a child's curiosity and knowledge

· Abiding by all local regulations as well as safety protocols

Ensuring the health, safety, and well-being of the children.

· Handling customer concerns effectively, delivering timely and courteous service, and upholding excellent service quality standards.

· Overseeing the preparation, plating, and delivery of food, maintaining quality assurance, and handling stock management.

· Making sure health and safety standards are followed, keeping the premises clean, and fostering a secure environment.

Coordinate daily restaurant activities and provide direction to staff.