Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharfuddin Ahmed

Dhaka

Summary

Dynamic operations professional with a proven track record at Guitars N Gears Ltd., excelling in employee supervision and customer engagement. Successfully enhanced service delivery and product offerings while achieving sales goals at Vapor Cloud Ltd. Skilled in cost analysis and scheduling coordination, driving efficiency and profitability in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Assistant Manager of Operations

Guitars N Gears Ltd.
01.2021 - Current
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Social Media and Sales Executive

Vapor Cloud Ltd.
06.2015 - 12.2020
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built diverse and consistent sales portfolio.
  • Contributed to event marketing, sales and brand promotion.

Education

Master of Science - Television And Film Studies

University of Dhaka
Dhaka
03-2020

Bachelor of Arts - Media And Mass Communication

American International University-Bangladesh
Dhaka
02-2016

Skills

  • Purchasing and planning
  • Cost analysis and savings
  • Scheduling coordination
  • Technical aptitude
  • Employee supervision
  • Customer engagement

Timeline

Assistant Manager of Operations

Guitars N Gears Ltd.
01.2021 - Current

Social Media and Sales Executive

Vapor Cloud Ltd.
06.2015 - 12.2020

Master of Science - Television And Film Studies

University of Dhaka

Bachelor of Arts - Media And Mass Communication

American International University-Bangladesh
Sharfuddin Ahmed