Sharfuddin Ahmed
Dhaka
Summary
Dynamic operations professional with a proven track record at Guitars N Gears Ltd., excelling in employee supervision and customer engagement. Successfully enhanced service delivery and product offerings while achieving sales goals at Vapor Cloud Ltd. Skilled in cost analysis and scheduling coordination, driving efficiency and profitability in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Assistant Manager of Operations
Guitars N Gears Ltd.
01.2021 - Current
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Social Media and Sales Executive
Vapor Cloud Ltd.
06.2015 - 12.2020
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built diverse and consistent sales portfolio.
- Contributed to event marketing, sales and brand promotion.
Education
Master of Science - Television And Film Studies
University of Dhaka
Dhaka03-2020
Bachelor of Arts - Media And Mass Communication
American International University-Bangladesh
Dhaka02-2016
Skills
- Purchasing and planning
- Cost analysis and savings
- Scheduling coordination
- Technical aptitude
- Employee supervision
- Customer engagement
Timeline
Assistant Manager of Operations
Guitars N Gears Ltd.
01.2021 - Current
Social Media and Sales Executive
Vapor Cloud Ltd.
06.2015 - 12.2020
Master of Science - Television And Film Studies
University of Dhaka
Bachelor of Arts - Media And Mass Communication
American International University-Bangladesh
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