Summary
Work History
Education
Skills
Languages
References
Personal Information
Languages
Timeline
Generic
Shirin Akter Nazia

Shirin Akter Nazia

Chittagong

Summary

Dynamic professional with a proven track record in customer service and client relations, honed at Aghraz Auto Service and the Supreme Court. Excels in legal and administrative assistance, showcasing exceptional communication and negotiation skills. Achieved significant client satisfaction and efficiency improvements, demonstrating a strong blend of critical thinking and office equipment proficiency.

Work History

Customer Service Representative

Aghraz Auto Service
  • Provided excellent customer support by handling inquiries, complaints, and service requests
  • Assisted clients with vehicle servicing, ensuring timely and efficient problem resolution
  • Maintained records of customer interactions, processed service requests, and coordinated with technicians
  • Built strong relationships with clients to ensure satisfaction and repeat business

Client Advisor

Supreme Court
  • Assisted clients with legal documentation and procedural guidance
  • Provided administrative support to court officials and ensured smooth client interactions
  • Maintained client records and handled confidential legal documents
  • Offered customer service and consultation for individuals navigating legal processes

Education

BA (Hons) - English Language and Literature

Diploma - Apparel Merchandising

Diploma - Artistry

London Academy of Freelance Makeup

GCE A Levels -

Mastermind

Skills

  • Customer Service & Client Relations
  • Sales & Merchandising
  • Communication & Negotiation
  • Inventory & Stock Management
  • Legal & Administrative Assistance
  • Entrepreneurship & Business Strategy
  • Typing proficiency
  • Office equipment proficiency
  • Reading comprehension
  • Critical thinking

Languages

  • English, Fluent
  • Bengali, Native

References

  • Tajkiya Rahman, Manager, Aghraz Auto Service, Manager, rtajkiya26@gmail.com, 01703935286
  • SM Iftekhar, Co-worker, Office of Attorney General, smiftekhar20@gmail.com, 01773431414

Personal Information

  • Date of Birth: 10/10/1989
  • Gender: Female
  • Nationality: Bangladeshi

Languages

Bengali
First Language
English
Proficient (C2)
C2

Timeline

Customer Service Representative

Aghraz Auto Service

Client Advisor

Supreme Court

BA (Hons) - English Language and Literature

Diploma - Apparel Merchandising

Diploma - Artistry

London Academy of Freelance Makeup

GCE A Levels -

Mastermind
Shirin Akter Nazia