Summary
Overview
Work History
Education
Skills
Special Qualifications
Special Achievements
Personal Information
Current Location
Training
Timeline
Generic
MOHAMMED SHAJAHAN SIRAZ

MOHAMMED SHAJAHAN SIRAZ

PS To Managing Director & Senior Manager
48 Arjat Para, Tejgaon, Dhaka

Summary

Secretary / Personal Secretary, 5-Star Hotel and Resort Management, Manager (Operations), Management, Event Management, Administration, Public Relations, Team Management, Team Leadership, Security Management, Transport Management, Business Development, Import & Export, and Banking. A high level of communication skills. Versatile managing director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel, and developing tactical plans to meet strategic goals.

Overview

20
20
years of professional experience

Work History

PS to Managing Director and Senior Manager (Regulatory & Public Affairs)

DuSai Hotel & Resorts Ltd.
9 2017 - Current
  • Coordination with HODs for the execution of all essential activities and functions as well
  • Ensuring full compliance with resort/hotel operating controls, SOP policies, procedures, and service standards
  • Holding regular meetings with all heads of departments
  • Implement and proactively manage the hotel's operations with critical attention to quality, communication, associate improvement, compliance with DuSai standards of product and performance, service recovery, and problem resolution
  • Disseminate feedback from guest and associate comments, guest satisfaction, and service failure measurements find solutions, implement them, and coach accordingly
  • High-level collaboration and communication
  • Cooperate with all relevant departments; communicate with all important leaders, secretariat, and ministry on behalf of the employer
  • Contact with the Secretariat and law enforcement agencies
  • Build up and maintain contacts and networks with national and international relevant party leaders
  • Maintaining communication, contacts, and liaison in a way that delivers a positive image of the party and the employer Communication with supporters and workers in the employer's constituency
  • Handles conflict effectively by overcoming differences of opinion and finding common ground
  • Contribute to performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate
  • Communicate both verbally and in writing to provide clear direction to staff
  • Assign and instruct Rooms Division Department Managers in the details of their work
  • Observe performance and encourage improvement
  • Monitor hotel occupancy and make staffing adjustments accordingly
  • Supervise and review cost and inventory controls
  • Field guest complaints, conduct thorough research to develop the most effective solutions and negotiate results
  • Prepare written correspondence for guests
  • Listen and extend assistance to resolve problems such as price conflicts, insufficient guest room issues, etc
  • Remain calm, alert, and empathetic, especially during emergencies and heavy hotel activity
  • Plan and implement detailed steps for problem resolution by using experienced judgment and discretion
  • Supervise the budgeting, forecasting, training, motivating, and staffing of the rooms department, including housekeeping, front office, laundry, F&B, and banquets
  • Prepare forecast expenses and actual results for the Rooms Division
  • Handle significant incidents and coordinate with department heads on all enforcement of policy or improvements in service needed
  • Establishing and monitoring policies and guidelines in the day-to-day operation of the hotels to ensure profitability, consistency, and exceptional customer service
  • Plan, organize, chair, attend, and/or participate in various hotel meetings, such as staff meetings, room division meetings, executive committee meetings, quality team meetings, etc
  • Comply with attendance rules and be available to work regularly
  • Lead by example
  • Promote teamwork and a team atmosphere
  • Participate in and lead the MOD program
  • Perform any other job-related duties as assigned
  • Coordinate the schedules of the managing director and keep him updated about all scheduled appointments and meetings
  • Drafted letters, memos, proposals, speeches, etc
  • As per the instructions of the employer
  • Drafted speeches and statements for print and electronic media on various political and socio-economic issues
  • Arrange press briefings, press releases, and dialogue for different issues
  • Collection, collation, and evaluation of all related data, maps, and statistics, and presentation to the employer for decision-making
  • Prepare the agenda and minutes for the meeting or conference
  • Responsible for all types of official, business, and personal correspondence, arranging and coordinating business meetings and conferences inside and outside the office, and liaising with the prominent personalities (government
  • And non-government) of the country, considering business needs, and creating the best work group
  • Travel arrangements of the employer, including overseas appointments, meetings, visas, ticketing, and accommodation; efficiently handling airport protocol and other protocols; and event management on behalf of the employer
  • Provide administrative and financial services, bank (L/C opening, documentation, bill collections, etc.), and ensure proper correspondence with relevant parties
  • Overall office management, agro-farm management, logistics/asset management, maintenance Event Management, Security Management, Transport Management, Grants Management, Procurement, and Created Project Profile
  • Special knowledge in administration
  • Overseas buyer's liaison, bank (L/C opening, documentation, bill collections, etc.)
  • Internet, e-mail, and electronic data exchange
  • Technical support
  • Other duties, as and when assigned by the employer

APS to Former Cabinet Minister

Former Cabinet Minister of the Peoples Republic of Bangladesh
11.2008 - 09.2016
  • Coordinate the schedules of the employer and keep him updated about all scheduled appointments and meetings
  • Drafted letters, memos, proposals, speeches, etc
  • As per the instructions of the employer
  • Drafted speeches and statements for print and electronic media on various political and socio-economic issues
  • Arrange press briefings, press releases, and dialogue for different issues
  • Collection, collation, and evaluation of all related data, maps, and statistics, and presentation to the employer for decision-making
  • Prepare the agenda and minutes for the meeting or conference
  • Responsible for all types of official, business, and personal correspondence, Arranging and coordinating business meetings and conferences inside and outside the office, liaising with prominent personalities (government
  • And non-government)of the country, considering business needs, and creating the best work group
  • Travel arrangements of The Employer including overseas appointments, meetings, visas, ticketing, and accommodation efficiently handling Airport protocol and other protocols, Event Management on behalf of The Employer
  • Provide administrative and financial services, Bank (L/C opening, documentation, Bills collections, etc.), and Ensure proper correspondence of relevant parties
  • High-level collaboration and communications
  • Cooperate with all relevant departments
  • Communication with all Important Leaders, Secretariat, and Ministry on behalf of The Employer
  • Contact with Secretariat and law enforcement agencies
  • Build up and maintain contacts & network with national/international relevant Party Leaders
  • Maintaining communication/contacts/liaison in a way that delivers a positive image about the Party and The Employer
  • Communication with Supporters and Workers of The Employer's constituency
  • Handles conflict effectively, by overcoming differences of opinion and finding common ground
  • Overall office management, Agro farm Management Logistics/ Asset Management, and Maintenance
  • Event Management, Security Management, Transport Management, Grants Management, Procurement, Created Project Profile
  • Special knowledge in Administration
  • Overseas buyer's liaison, Bank (L/C opening, documentation, Bills collections, etc.)
  • Internet, E-mail, and Electronic Data Exchange
  • Technical support
  • Other duties as and when assigned by The Employer

Manager (Operations)

Octave Export & Import Company
01.2004 - 10.2008
  • Overall office management, Procurement, Overseas buyer's liaison, Bank (L/C opening, documentation, Bills collections, etc.), Provide administrative support, Ensuring proper correspondence of relevant parties, Cooperating with all relevant departments, Asset Management and Maintenance, Transport/Vehicle Management, Stockholder Management, Cleanliness, Maintain Movement Register, Safety & Security, Health & Hygiene, Compliance Issues, OT, legal issues, Entertainment
  • Arrangement of Meeting, Receive Local guests/Foreign guests, Ticketing & Visa, efficiently handling Airport protocol and other protocols, Expresses ideas or facts in a clear, concise, and open manner
  • Communication indicates a consideration for the feelings and needs of others
  • Actively listens and proactively shares knowledge
  • Handles conflict effectively, by overcoming differences of opinion and finding common ground
  • Motivation & Order, Behavior & Attitude, Event Management, Internet, E-mail and Electronic data Exchange, IT support, and Other duties as and when assigned by The Employer

Education

Master of Commerce (M. Com.) - Management

National University

Bachelor of Commerce (Honour's) - Management

National University

HSC Commerce Group - undefined

Govt. City College, Chittagong

SSC Science - undefined

R. M. Hat K. High School

Skills

undefined

Special Qualifications

Combine innovative minds, Vision, Analytical power, Practical creativity, Positive attitude to work, High level of Communication and Collaboration skills, Willingness to accept challenge.

Special Achievements

  • Election Coordinator, 11th National Parliamentary Election (Moulvibazar-3)
  • APS to Former Cabinet Minister (7.9 years)
  • Chief Election Coordinator (Candidate of BNP and Ideal Dhaka Movement), Dhaka North City Corporation (DNCC) '2015 (Dhaka 17)
  • Several Election coordinators (Local Election, City Corporation Election, and National Parliamentary Election of Bangladesh)
  • Office Coordinator, Council, and Delegations Summit 2016

Personal Information

  • Father's Name: Mazibal Haque
  • Mother's Name: Salina Haque
  • Date of Birth: 01/20/79
  • Gender: Male
  • Nationality: Bangladeshis
  • Marital Status: Married
  • Religion: Islam

Current Location

Dhaka

Training

  • Spoken English Course, Spoken, Listening, and Writing., Future Ed English Language Institute, Bangladesh, Dhaka, 2017, 03 Months
  • Computer, MS Word, MS Excel, Adobe Photoshop. Good Typing speed in English and Bangla, Private, Bangladesh, Dhaka, 2008, 03 Months
  • Computer, Internet, E-mail, and Electronic Data Exchange., Private, Bangladesh, Dhaka, 2008, 02 Months
  • Computer, Different kinds of software installation., Private, Bangladesh, Dhaka, 2007, 03 Months
  • Certificate Course in Computer Application, NYTA, Bangladesh, Dhaka, 2003, 03 Months

Timeline

APS to Former Cabinet Minister

Former Cabinet Minister of the Peoples Republic of Bangladesh
11.2008 - 09.2016

Manager (Operations)

Octave Export & Import Company
01.2004 - 10.2008

PS to Managing Director and Senior Manager (Regulatory & Public Affairs)

DuSai Hotel & Resorts Ltd.
9 2017 - Current

Master of Commerce (M. Com.) - Management

National University

Bachelor of Commerce (Honour's) - Management

National University

HSC Commerce Group - undefined

Govt. City College, Chittagong

SSC Science - undefined

R. M. Hat K. High School

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MOHAMMED SHAJAHAN SIRAZPS To Managing Director & Senior Manager