Sm Sadin
Chittagong
Summary
Resourceful Broadband Technician known for high productivity and efficient task completion. Possess specialized skills in network troubleshooting, equipment installation, and signal optimization. Excel in problem-solving, communication, and time management, ensuring smooth operation and customer satisfaction. Committed to leveraging these abilities for optimal service delivery and technical support.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Broadband Technician
Sup
Chittagong
10.2023 - Current
- Installed broadband equipment and ensured proper connectivity for clients.
- Diagnosed and resolved technical issues in broadband services efficiently.
- Assisted clients with setup of devices and troubleshooting procedures.
- Followed safety protocols while performing installations and repairs on-site.
- Updated customer information in company databases as needed.
- Assembled and installed communication equipment.
- Educated customers on proper equipment usage and care procedures.
- Performed onsite repair of equipment at customer locations.
Broadband Technician
Support worker
Chittagong
04.2021 - Current
- Installed broadband equipment and ensured proper connectivity for clients.
- Diagnosed and resolved technical issues in broadband services efficiently.
- Assisted clients with setup of devices and troubleshooting procedures.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Chittagong Grammer School
Chittagong , Bangladesh Skills
- Customer service
- Network troubleshooting
- Technical documentation
- Equipment maintenance
- Client support
- Cable management
- Service records
Languages
Bengali
First Language
English
Elementary (A2)
A2
Bengali
Beginner (A1)
A1
Timeline
Broadband Technician
Sup
10.2023 - Current
Broadband Technician
Support worker
04.2021 - Current
Chittagong Grammer School