S.M.Masudur Rahman
Dhaka ,Bangladesh
Summary
Dynamic sales professional with a proven track record at Sales Executive, excelling in customer engagement and relationship building. Skilled in market analysis and sales strategy, I have successfully enhanced customer satisfaction and loyalty while training new staff. Committed to driving sales growth through effective collaboration and targeted account development.
Overview
3
3
years of professional experience
4030
4030
years of post-secondary education
Work History
Sales Officer
Sales Officer
Dhaka , Bangladesh
09.2021 - 08.2022
- Engaged customers through product demonstrations and information sharing.
- Assisted in maintaining inventory and stock levels for efficient sales operations.
- Collaborated with team members to develop effective sales strategies and approaches.
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer inquiries and concerns to enhance satisfaction and loyalty.
- Trained new sales staff on product knowledge and customer service techniques.
- Monitored market trends to identify potential opportunities for sales growth.
Sales Executive
Sales Executive
Dhaka , Bangladesh
09.2019 - 12.2020
- Developed strong relationships with clients to enhance customer satisfaction.
- Conducted product presentations to inform customers about offerings.
- Collaborated with team members to strategize effective sales approaches.
- Managed customer inquiries and provided timely solutions to issues.
Education
MBA - Marketing
Mohammadpur Kendiyo College
Dhaka , Bangladesh 01.2022 - 08.2023
BBA - Marketing
NATIONAL University ( Uttara Town College)
Dhaka , Bangladesh 07.2013 - 08.2018
Uttara High School &College
Dhaka , Bangladesh Maleka Banu Adarsha Bidyaniketan
Dhaka , Bangladesh Skills
- Customer engagement
- Product knowledge
- Market analysis
- Relationship building
- Sales strategy
- Customer support
- Team collaboration
- Training development
- Target setting
- Account development
- Sales analytics
Timeline
MBA - Marketing
Mohammadpur Kendiyo College
01.2022 - 08.2023
Sales Officer
Sales Officer
09.2021 - 08.2022
Sales Executive
Sales Executive
09.2019 - 12.2020
BBA - Marketing
NATIONAL University ( Uttara Town College)
07.2013 - 08.2018
Uttara High School &College
Maleka Banu Adarsha Bidyaniketan
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