S M RASEL AKRAM

1. Develop and implement strategic plans to expand the company's client base and increase revenue streams. Identify new business opportunities and market trends to stay ahead of competitors

2. Build and maintain strong relationships with existing clients, understanding their needs and providing solutions that align with their objectives. Proactively address any issues or concerns to ensure client satisfaction and loyalty.

3. Generate new leads through various channels such as networking, cold calling, and digital marketing initiatives. Qualify leads and prioritize opportunities based on potential for business growth.

4. Collaborate with cross-functional teams to create compelling proposals and presentations tailored to the specific needs of prospective clients. Ensure proposals are competitive, addressing key pain points and highlighting the value proposition of the company's software solutions.

5. Lead negotiations with clients, working to secure favorable terms while maximizing revenue for the company. Drive deals through the sales cycle, from initial contact to contract signing and implementation.

6. Conduct market research to identify emerging trends, customer needs, and competitive landscape. Analyze data to make informed decisions about target markets, pricing strategies, and product positioning.

7. Work closely with internal teams such as product development, marketing, and customer support to ensure alignment of business objectives and effective execution of strategies. Provide feedback from clients to inform product roadmap and service enhancements.

Responsibilities:

1. Google Cache Server Project: Handle with Local ISP’s to install Cache server with Google maintaining BRTC Regulation

2. Identify sales leads and potential business prospects thought Client Visits

3. Conduct market research and keep abreast of market trends, market demand and comparable market sale prices.

4. Maintaining and developing relationships with existing & new customers via meetings, telephone calls and emails.

5. Meet the potential/existing customers.

Responsibilities:

1. Provide one-stop quality information Service over phone to ensure positive customer experience.

2. Proactively aware/inform customers regarding our products/service

3. Capture customer insights and escalate critical issues / complaints and provide timely feedback

4. Build customer’s interest in the services and products offered by the company.

5. Achieve daily quantitative as well as qualitative targets and service levels related to inbound calls.

6. To provide feedback to the Team Leader on issues and challenges and suggest solutions.