Microsoft Excel (advanced), Power BI, Tableau
Hi, I’m
S M SAMIUL ALAM
ACCOUNTANT
Khulna,54
Summary
Results-driven account manager and finance professional with 3 years of experience in managing accounts, financial analysis, and administration. Demonstrates strong analytical, communication, and organizational skills to optimize financial processes, enhance customer relationships, and ensure compliance with regulatory standards. Holds a BBA and MBA in Management with a proven record of driving value through effective account management and efficient financial operations.
Overview
3
years of professional experience
5
Languages
Work History
Rightsight Limited
Account Manager (Remote)
02.2023 - 03.2024
Job overview
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Dalta Data Group
Financial Analyst
03.2021 - 06.2022
Job overview
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Trained junior analysts on best practices in financial modeling, contributing to a stronger overall team performance.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
Education
NATIONAL UNIVERSITYDHAKA
MBA from Business Management
04.2001
Skills
Account development
Software
Oracle ERP, Microsoft Dynamics
QuickBooks, SAP, Tally, FreshBooks
Solver, Adaptive Insights
HOBBIES
TRAVELLING AND WATCHING MOVIES & ENIME
Languages
English
Advanced (C1)
German
Intermediate (B1)
French
Upper intermediate (B2)
Korean
Upper intermediate (B2)
Timeline
Account Manager (Remote)
Rightsight Limited
02.2023 - 03.2024
Financial Analyst
Dalta Data Group
03.2021 - 06.2022
NATIONAL UNIVERSITY
MBA from Business Management
04.2001
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