S M TAIF UL KABIR
EPPING, NSW
Summary
As a full-time work permit holder, I am actively pursuing a role within the customer service or retail sector. With more than three years of hands-on experience in customer service and merchandising, I have honed exceptional communication skills and demonstrate a capacity to navigate through challenging scenarios effortlessly. Additionally, I possess proficiency in utilizing Microsoft Office and various software applications.
Overview
4
4
years of professional experience
Work History
JUNIOR MERCHANDISER
PDS FASHION USA LTD
DHAKA , BANGLADESH
2021.03 - 2024.05
- Established strong vendor relationships for efficient product delivery.
- Generated and communicated comprehensive monthly sales reports for executive review.
- Implemented and diligently maintained an organized database system for efficient access to product details and pricing structure.
- Collaborated with buyers, designers, and other stakeholders to create effective visual displays in stores.
- Coordinated with vendors regarding purchasing orders, returns, invoices, and payment terms.
- Reviewed customer complaints related to product quality or service issues.
- Negotiated contracts with vendors for better prices on merchandise items.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Communicated and coordinated planogram execution with store management.
- Collaborated with suppliers, manufacturers, and retailers to effectively implement merchandising plans.
- Managed the organization of financial documents related to vendor and supplier expenses within company databases.
ENGINEER - IMPLEMENTATION AND OPERATION
FIBER@HOME LTD
DHAKA , BANGLADESH
2020.03 - 2021.02
- Configuring existing systems and plan the deployment of devices, computers, and instruments that are a part of the Supervisory Control and Data Acquisition (SCADA) system.
- Performing maintenance and handles update responsibilities for software and hardware within the system.
Education
MBA - MARKETING
INDEPENDENT UNIVERSITY
DHAKA,BANGLADESH2024-05
BACHELOR OF SCIENCE - ELECTRICAL AND ELECTRONICS ENGINEERING
ISLAMIC UNIVERSITY OF TECHNOLOGY (IUT)
DHAKA,BANGLADESH2019-12
Skills
- Good communication skills
- Problem solving skills
- Customer oriented service
- Attention to details
- Time management
- Punctual and Proactive
- Team Member
- Sales and Merchandising
- Fast learner
- Strong analytical skills
- Customer Relationship Management (CRM)
- Store maintenance
- Brand Awareness
- Computer and Software Operating
- Microsoft Office
- Cash Handling
Languages
Bengali
First Language
English
Advanced (C1)
C1
Accomplishments
Best Performer Award for FY 2022-2023 - PDS FASHION USA LTD.
EXTRA CURRICULAR ACTIVITIES
Founder General Secretary of Notre Dame College Adventure Club (2013-2014).
Chief Event Coordinator of IEEE IUT SB (2019).Organized events like Esonance in IUT campus during 2019.
References
References available upon request.
Timeline
JUNIOR MERCHANDISER
PDS FASHION USA LTD
2021.03 - 2024.05
ENGINEER - IMPLEMENTATION AND OPERATION
FIBER@HOME LTD
2020.03 - 2021.02
MBA - MARKETING
INDEPENDENT UNIVERSITY
BACHELOR OF SCIENCE - ELECTRICAL AND ELECTRONICS ENGINEERING
ISLAMIC UNIVERSITY OF TECHNOLOGY (IUT)
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