SOnia Ahmed
Narayanganj
Summary
Dynamic banking professional with extensive experience at IFIC Bank PLC, excelling in loan performance management and customer acquisition. Proven expertise in credit policy and business development, complemented by strong independent work capabilities. Adept at enhancing operational efficiency and delivering exceptional customer service, driving significant growth in retail and SME products.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Officer - Loan Performance Management
IFIC Bank PLC (Tanbazar Branch)
Narayanganj, Bangladesh
10.2023 - Current
- Maintain and coordinate the credit operations of the branch, including eight sub-branches.
- Monitoring of existing loans at the branch, including eight sub-branches.
- NPL management.
- Periodical report submission to regulatory bodies and the head office.
Offcer In-Charge
IFIC Bank PLC (Khanpur Uposakha)
Narayanganj, Bangladesh
01.2023 - 09.2023
- Acquire new customers and sell retail and SME products.
- Deliver and ensure customer service, and ensure sub-branch maintenance.
- Check and authorize transactions.
- Act as the joint custodian of the sub-branch.
Transaction Service Officer
IFIC Bank PLC (Shibu Market Branch)
Narayanganj, Bangladesh
10.2020 - 12.2022
- Perform cash transactions, clearing, and issue pay order.
- Provide an alternative delivery service.
- Account opening and maintenance, issue and encash deposit receipt.
- Overall, customer service is a front-line officer.
Education
MBA - Masters of Business Administration
National University।Govt. Tolaram College
Narayanganj01-2016
BBA - Bachelor of Business Administration
National University।Govt Tolaram College
Narayanganj01-2015
Higher Secondary Certificate (HSC) - Business Studies
Ideal School & College, Motijheel
Dhaka01-2011
Secondary School Certificate (SSC) - Business Studies
Narayanganj Govt. Girls’ High School
Narayanganj01-2009
Skills
- Banking operations management
- Business development strategies
- Independent work capability
- Credit policy expertise
- Loan documentation proficiency
- Computer skills (MS Office and job-related software)
Certification
- AIBB
The Institute of Bankers, Bangladesh
01 Nov 2024 to 30 Nov 2024
- JAIBB
The Bankers Institute of Bangladesh
01 July 2021 to 30 July 2022
References
- Kazi Ahsan Habib
AVP and branch manager
IFIC Bank PLC, Shibu Market Branch
+8801770792013
- Md Masudul Islam Miah
PO and branch manager
IFIC Bank PLC, Bandar branch
+8801961596726
Timeline
Officer - Loan Performance Management
IFIC Bank PLC (Tanbazar Branch)
10.2023 - Current
Offcer In-Charge
IFIC Bank PLC (Khanpur Uposakha)
01.2023 - 09.2023
Transaction Service Officer
IFIC Bank PLC (Shibu Market Branch)
10.2020 - 12.2022
MBA - Masters of Business Administration
National University।Govt. Tolaram College
BBA - Bachelor of Business Administration
National University।Govt Tolaram College
Higher Secondary Certificate (HSC) - Business Studies
Ideal School & College, Motijheel
Secondary School Certificate (SSC) - Business Studies
Narayanganj Govt. Girls’ High School
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