Sourav Chandra Nath

● Proficient in common airline booking software and database management.
● Comprehensive experience with handling multiple booking issues.
● Able to meet tight booking deadlines in a timely manner
● Good communications and problem solving skills.

• Address and resolve escalated customer concerns, and assist agents in resolving complex issues.
• Assisted customers with special needs and quickly addressed and resolved customer complaints.

• I am responsible for providing home loans by solid argument to the prospective customers including visit different individuals and corporate level and ongoing construction sites.

Answer incoming calls from customers who want to place orders, respond to inquiries, respond to emails, manage complaints, troubleshoot significant customer service problems, and provide general information. Including that I need to perform market research and upload the online course on back end software.