Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Travel History
Timeline
Generic
Suhanur Habib Chowdhury

Suhanur Habib Chowdhury

Chattogram

Summary

Dynamic language translator and sales executive with enormous experience at Fuzhou Yunzhong Online Department Store Retail, specializing in legal document translation and cross-cultural communication. Proven ability to enhance client relationships and streamline translation processes, ensuring accuracy and client satisfaction. Multilingual with a strong attention to detail and effective communication skills.

Overview

5
5
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work History

Chinese Language Translator

Fuzhou Yunzhong Online Department Store Retail
Fuzhou, Fujian
04.2025 - Current
  • Compiled comprehensive glossaries of specialized terminology used in translations.
  • Ensured compliance with applicable laws when translating sensitive or confidential documents.
  • Developed relationships with clients to understand their language needs and preferences.
  • Provided guidance on best practices for translating documents accurately.
  • Analyzed customer feedback data to identify areas where improvements could be made in the translation process.
  • Interpreted spoken conversations between Chinese and English speakers in real-time.
  • Translated Chinese text into English for a variety of documents, including legal contracts, technical manuals, and business correspondence.
  • Facilitated communication between non-English speaking customers and staff members.
  • Performed additional tasks as requested by management related to providing translation services.

Customer Service Representative

North Carilona Tech Ltd.
Fuzhou, Fujian
01.2025 - 04.2025
  • Provided accurate information about products and services to customers.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Implemented innovative methods for streamlining the customer service process.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Assistant Manager

North Carilona Tech Ltd.
Fuzhou, Fujian
01.2025 - 04.2025
  • Established processes for monitoring customer satisfaction levels.
  • Ensured compliance with safety regulations and company policies.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.

Language Translator

Fuzhou High-Tech Zone
Fuzhou, Fujian
12.2024 - 04.2025
  • Proofread and edited translations for accuracy and consistency in grammar, spelling, punctuation, style, syntax, and formatting.
  • Maintained records of all translation projects completed accurately and on time.
  • Advised colleagues on cultural nuances when translating text.
  • Researched industry specific terminology to ensure accurate translations.
  • Reviewed translated material for accuracy against source texts.
  • Edited existing translations for accuracy and clarity.
  • Translated verbal and written communications from Chinese to English, Hindi, Urdu and Bengali.
  • Worked closely with clients to understand their needs and provided appropriate solutions.
  • Developed strategies to improve translation processes.

Assistant Manager - CRM

Western Enterprises
Dhaka
05.2020 - 01.2023
  • Collaborated with department heads to develop staffing strategies that meet organizational objectives.
  • Provided support for recruitment efforts by sourcing potential candidates through various channels like job postings or referrals.
  • Reviewed timekeeping records of employees to ensure accuracy in payroll processing.
  • Evaluated employee performance reviews on a regular basis to assess their progress against goals set by the company.
  • Responded promptly to inquiries from current or prospective employees about terms of employment.
  • Developed job descriptions, competency models and performance appraisals for all positions within the organization.

Education

Bachelor of Medicine And Bachelor of Science - Clinical Medicine

Fujian Medical University
Fuzhou, Fujian, China
10.2017 - 07.2025

HSC - Science

Cambrian College Chittagong
Chattogram, Bangladesh
06.2014 - 06.2016

Spoken English - English Language

College of Science, Business & Humanities
Chattogram, Bangladesh
04.2014 - 07.2014

Railway Public High School
Chattogram, Bangladesh

Skills

  • Translation accuracy
  • Legal document translation
  • Customer service
  • Relationship management
  • Attention to detail
  • Effective communication
  • Time management
  • Oral communication
  • Multilingualism
  • Language teaching
  • Fluent English skills
  • Fluent Chinese skills
  • Fluent Hindi skills
  • Native Bengali speaker
  • Student education
  • Text editing
  • Organizational skills
  • Computer-assisted translation
  • Client service
  • Adaptability
  • Teamwork and collaboration
  • Cross-cultural communication
  • Information sourcing

Languages

Bengali
First Language
English
Upper Intermediate (B2)
B2
Chinese (Mandarin)
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Urdu
Intermediate (B1)
B1

Certification

  • Excellency Certificate in Spoken English.
  • Graduation Certificate in MBBS
  • Higher Secondary School Certificate (HSC)
  • Secondary School Certificate (SSC)
  • HSK 4 (Chinese Proficiency Exam) certificate.

Accomplishments

  • Best Student Performance Award 2014.
  • 2nd Prize in Folk Dance at 3rd Nazrul Memorial Goldmadel Cultural Competition 2010.
  • 1st Prize in Nazrul Song at 2nd Nazrul Memorial Goldmadel Cultural Competition 2010.
  • 1st Prize in Singing at 2nd Nazrul Memorial Goldmadel Cultural Competition 2009.
  • 3rd Prize in Classical Dance at the Cultural Competition of Cambrian College Chittagong on 2008.

Affiliations

  • Crafting
  • Gardening
  • Reading Novels
  • Language Learning
  • Singing

References

References available upon request.

Travel History

  • Traveled to China & stayed in China from October 2017 till July 2025.
  • Traveled to India on 2022.

Timeline

Chinese Language Translator

Fuzhou Yunzhong Online Department Store Retail
04.2025 - Current

Customer Service Representative

North Carilona Tech Ltd.
01.2025 - 04.2025

Assistant Manager

North Carilona Tech Ltd.
01.2025 - 04.2025

Language Translator

Fuzhou High-Tech Zone
12.2024 - 04.2025

Assistant Manager - CRM

Western Enterprises
05.2020 - 01.2023

Bachelor of Medicine And Bachelor of Science - Clinical Medicine

Fujian Medical University
10.2017 - 07.2025

HSC - Science

Cambrian College Chittagong
06.2014 - 06.2016

Spoken English - English Language

College of Science, Business & Humanities
04.2014 - 07.2014

Railway Public High School
Suhanur Habib Chowdhury