Open To Work
SULTAN MAHMOOD
Chattogram,Bangladesh
Work Preference
Summary
Results-oriented banking professional with nearly 6 years of experience in Cash Operations, General Banking, and Customer Service. Expertise in high-value cash transactions, regulatory compliance, and report preparation. Served as Cash In-Charge for 4 years, demonstrating leadership and risk management skills. JAIBB qualified with strong capabilities in deposit mobilization and relationship management.
Overview
1
1
Certification
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Assistant Cash Officer
First Security Islami Bank PLC
09.2020 - Current
- Processed daily cash received and payment transactions, ensuring high accuracy to maintain financial integrity.
- Maintained vault cash balance, security controls and end of day balancing.
- Provided teller counter service and handled customer queries.
- Prepared daily cash position, statement and operational reports.
- Supported remittance, clearing and general banking activities.
- Followed internal controls, audit requirements and regulatory guidelines.
- Conducted routine audits of cash supplies and documentation to uphold security and compliance standards.
- Resolved customer inquiries related to payments, refunds, and other financial matters.
- Compiled daily transaction reports for management review, facilitating informed decision-making.
Cash In-Charge (Additional Responsibility)
First Security Islami Bank PLC
Khulna
01.2021 - 10.2024
- Monitored cash limits and oversaw reconciliation processes to maintain financial integrity.
- Supervised cash section workflow and balanced tellers, ensuring accurate cash management.
- Ensured efficient customer transaction service during peak hours, contributing to positive customer experiences.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Spent four years contributing to Phultala Branch operations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Master of Business Administration (MBA) - Accounting
NATIONAL UNIVERSITY
Bachelor of Business Administration (BBA Honours) - Accounting
NATION UNIVERSITY
SSC - Business Studies
MUZAFARABAD N.J HIGH SCHOOL
Chattogram , Bangladesh 01.2009 - 01.2011
HSC - Business Studies
PATIYA GOVT COLLEGE
Chattogram , Bangladesh 04.2001 -
Skills
- Cash Management
- Teller Operations
- Vault Management
- Cash Reconciliation
- Customer Service
- Deposit Growth
- General Banking
- KYC & AML Compliance
- Remittance
- Account Opening Support
- Teamwork
- Audit procedures
- Problem resolution
- Communication
- Client Correspondence
- Presentation Development
- Teamwork
Certification
- JAIBB (Junior Associate of The Institute of Bankers, Bangladesh)
- Banking Diploma Part Completed
- Virtual Foundation Course for Trainee Assistant Cash Officer
- “Refreshers” Training Course on Cash Management & Operation
LANGUAGES
Bangla (Native), English (Professional Working Proficiency)
Accomplishments
- Entrusted with Cash In-Charge responsibility for 4 years.
- Maintained accurate balancing and shortage-free operations.
- Managed high-volume daily transaction efficiently.
- Contributed to branch deposit mobilization efforts.
Timeline
Cash In-Charge (Additional Responsibility)
First Security Islami Bank PLC
01.2021 - 10.2024
Assistant Cash Officer
First Security Islami Bank PLC
09.2020 - Current
SSC - Business Studies
MUZAFARABAD N.J HIGH SCHOOL
01.2009 - 01.2011
HSC - Business Studies
PATIYA GOVT COLLEGE
04.2001 -
Master of Business Administration (MBA) - Accounting
NATIONAL UNIVERSITY
Bachelor of Business Administration (BBA Honours) - Accounting
NATION UNIVERSITY