Overview
Work History
Education
Timeline
Generic
Sultan Uddin

Sultan Uddin

Brand And Communication Manager
Dhaka / ঢাকা,Bangladesh

Overview

18
18
years of professional experience
7
7
years of post-secondary education

Work History

Brand and Communication Manager

Islami Bank Bangladesh Limited
Dhaka, Bangladesh
03.2021 - Current
  • Developed communications strategies to drive forward progress in public relations.
  • Supported Type plans through development and implementation of internal and external communication strategies.
  • Assisted with media interviews, prepping guests and offering assistance with Task.equipment setup.
  • Coordinated advocacy relations meetings and prepared necessary materials in advance.
  • Taught in-house employees strategies for successful internal and external communications.
  • Drafted speeches for company executives and advised on media talking points.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Collaborated with other departments to develop integrated branding and public relations strategies.
  • Researched latest market trends and analyzed data to develop public relations strategies and tactics.
  • Led crisis communications and media relations activities in response to challenging situations.
  • Created and implemented systems and processes for monitoring media coverage.
  • Authored fresh and engaging press releases and prepared complete press kits.
  • Managed editorial calendars and rescheduled PR events and meetings.
  • Fostered positive relationships with key business journalists in national and trade publications.
  • Wrote engaging and successful press releases to control information and public opinion.
  • Cultivated strong corporate image and identity with clear branding.

Head of Credit

Islami Bank Bangladesh Limited
Tongi, Bangladesh
05.2018 - 03.2021
  • Received inbound customer calls related to credit and accounts receivable.
  • Supported customers with invoices, statements and other basic questions.
  • Worked with customers to answer questions, resolve disputes and research discrepancies.
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.
  • Negotiated settlements and payment terms with customers and delivered customized payment plans.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Streamlined processes for early identification of potential credit system and monitoring problems.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Obtained and interpreted financial statements to assist in credit limit reviews.

Head of Credit

Islami Bank Bangladesh Limited
Mymensingh , Bangladesh
02.2017 - 05.2018
  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
  • Received inbound customer calls related to credit and accounts receivable.
  • Worked with customers to answer questions, resolve disputes and research discrepancies.
  • Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Obtained and interpreted financial statements to assist in credit limit reviews.

Public Relations Officer

Islami Bank Bangladesh Limited
Dhaka / ঢাকা, Bangladesh
03.2005 - 01.2017
  • Developed campaigns to increase public awareness of company and engage customers.
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Implemented content editorial calendar to plan marketing campaigns and manage content.
  • Coordinated press releases and handled press inquiries for Type company.
  • Developed brand media relations strategies that bolstered community awareness and knowledge.
  • Wrote press releases for routine use and crisis management.
  • Executed social media plans to create cohesive online presence.
  • Helped with photo and video production and performed visual and sound editing tasks.
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Produced and distributed internal and external communications.
  • Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
  • Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
  • Cultivated strong relationships with media representatives to secure widespread coverage and feature stories.
  • Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
  • Produced and distributed brochures, newsletters and press kits.
  • Coordinated media interviews with organization staff, board members and volunteers.
  • Facilitated press conferences and other outreach events to raise visibility of organization.
  • Conducted media relations and responded to media requests for information.
  • Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
  • Increased revenues and supported business goals by developing public relations strategies and campaigns.
  • Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
  • Developed and implemented social media strategy to increase engagement and reach new audiences.
  • Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
  • Managed media relations for organizations to produce successful results.
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.

Education

Bachelor Of Social Science - International Relations

University of Dhaka
Dhaka Bangladesh
05.1995 - 01.2001

Master Of Social Science - International Relations

University of Dhaka
Dhaka Bangladesh
10.1999 - 01.2001

Timeline

Brand and Communication Manager

Islami Bank Bangladesh Limited
03.2021 - Current

Head of Credit

Islami Bank Bangladesh Limited
05.2018 - 03.2021

Head of Credit

Islami Bank Bangladesh Limited
02.2017 - 05.2018

Public Relations Officer

Islami Bank Bangladesh Limited
03.2005 - 01.2017

Master Of Social Science - International Relations

University of Dhaka
10.1999 - 01.2001

Bachelor Of Social Science - International Relations

University of Dhaka
05.1995 - 01.2001

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Sultan UddinBrand And Communication Manager