Sumaya Sultana
Jhenaidah
Summary
Dynamic professional with a proven track record in brand promotion at IFIC Bank, enhancing brand awareness and customer engagement through innovative marketing strategies and effective communication. Skilled in sales expertise and influencer engagement, I've consistently exceeded sales targets by leveraging my photography and social media expertise. Passionate about delivering exceptional customer service and driving sales growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Promoter
IFIC Bank
04.2023 - 08.2023
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Maintained a strong presence at trade shows and industry events to network with potential clients and showcase the brand''s offerings.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Assisted in the development of eye-catching visual merchandising displays to attract customers and drive sales growth.
- Analyzed market trends and competitor activity to identify opportunities for brand differentiation and growth.
- Handled customer inquiries promptly and professionally while providing knowledgeable recommendations based on their needs or interests.
Cashier
Shapla Shaluk Cafe and Restaurant
06.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Salesman
Oppo
08.2021 - 06.2022
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Education
Bachelor Of Arts - Islamic History And Culture
Jhenaidah City College
Jhenaidah HSC - Humanities
Nurunnahar Govt. Mohila College,Jhenaidah
Jhenaidah 06.2019
SSC - Humanities
Moulana Bad Secondary School, Jhenaidah
Jhenaidah 05.2017
Skills
- Brand Awareness
- Influencer Engagement
- Customer Service
- Effective communicator
- Customer Engagement
- Branding
- Sales expertise
- Photography
- Marketing
- Campaign Management
- Lead Generation
- Social media expertise
- Staff Training
- Public Speaking
- Sales and Marketing
- Influential and Persuasive
- Computer Operation
Certification
Freelancing Course
Additional Information
Father's Name : Md Rajab Ali
Mother's Name : Mst Kamrunnahar
Religion : Islam
Date of Birth : 04 November 2000
Nationality : Bangladeshi
Marital status : Unmarried
Address : Jhenaidah
Permanent Address : Jhenaidah sadar
Mobile : 01315717221
Languages
Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Brand Promoter
IFIC Bank
04.2023 - 08.2023
Cashier
Shapla Shaluk Cafe and Restaurant
06.2022 - 02.2023
Salesman
Oppo
08.2021 - 06.2022
Bachelor Of Arts - Islamic History And Culture
Jhenaidah City College
HSC - Humanities
Nurunnahar Govt. Mohila College,Jhenaidah
SSC - Humanities
Moulana Bad Secondary School, Jhenaidah
Similar Profiles
Afsana AhmedAfsana Ahmed
Assistant Officer (AO) / Senior TSO at IFIC BankAssistant Officer (AO) / Senior TSO at IFIC Bank
Mahmudul HasanMahmudul Hasan
Marketing Officer at IFIC Bank PLCMarketing Officer at IFIC Bank PLC
FARZANA YASMINFARZANA YASMIN
Officer at IFIC Bank PLCOfficer at IFIC Bank PLC