Suraya Akter
Project Manager, Fund Raiser
Adabor, Dhaka
Summary
Serviced-focused General/Country Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business.
Manages international development projects throughout Asia and Africa focusing on the apparel, leather, health, and agriculture industry. Skilled in arranging non-refundable grants, strategic planning, and business development. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
- 70+ successful development projects executed across multiple countries with diverse donor collaboration
- €18 million+ in funding secured through strategic grant applications
- Consistently exceeded annual KPIs by 100%+ for three consecutive years
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
General Manager-Global, Country Manager-Bangladesh
suPPPort ltd
Dhaka
04.2017 - Current
- Managing overall operation of the company.
- Managing development projects in Asia and Africa
- Developing and maintaining relationships with local and international clients and donors
- Designing development projects, monitoring and supervising international projects, mostly in developing countries.
- Collaborating with cross-functional teams
- Coordinating with international team members
- Driving year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managing budget implementations, employee evaluations, and contract details.
- Formulating policies and procedures to streamline operations.
- Supervising recruitment, hiring and training of team members.
Program Coordinator
Pathshala South Asian Media Institute
Dhaka
03.2014 - 03.2017
- Developed student record keeping system
- Provided ongoing direction and leadership for program operations.
- Designed program implementation and maintenance plan.
- Organized and managed program development from conception through successful execution.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Identified risks and developed mitigation plans.
Administrative Coordinator
Rythm Space
Dhaka
10.2013 - 02.2014
- Prepared detailed documents and reports in adherence administrative processes.
- Assisted management with special projects to complete all tasks by deadlines.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Developed and implemented organizational systems to streamline daily operations.
Education
MBA - Banking And Insurance
University of Dhaka
Dhaka, Bnagladesh 10.2015 - 09.2017
BBA - Finance
Eastren University
Dhaka, Bnagladesh 10.2009 - 09.2013
Skills
Project Management
Accomplishments
- Supervised around 70 international development projects with various donors and clients.
- Managed international team in Cambodia and Germany
- Achieved annual KPIs of more than 100% for three consecutive years.
Timeline
General Manager-Global, Country Manager-Bangladesh
suPPPort ltd
04.2017 - Current
MBA - Banking And Insurance
University of Dhaka
10.2015 - 09.2017
Program Coordinator
Pathshala South Asian Media Institute
03.2014 - 03.2017
Administrative Coordinator
Rythm Space
10.2013 - 02.2014
BBA - Finance
Eastren University
10.2009 - 09.2013
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