Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Reading Books, Playing Chess, Travelling
Languages
Timeline
Generic

Syed Akramul Hassan

Dhaka

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs—sales leader with sound judgment, good planning abilities, and interpersonal communication strengths. Customer-oriented General Manager with 22 years of experience focused on increasing revenues and expanding margins. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational understanding.

Overview

23
23
years of professional experience
1
1
Certification

Work History

General Manager, Business Development

Adpro Communications Ltd
06.2021 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
  • Managed budget implementations, employee evaluations, and contract details

Manager, SCM

MAMICO Limited
03.2016 - 10.2020
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Manager, Import

Shahnoor Electronics
02.2001 - 02.2016
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Education

BBA - Marketing

Atish Dipankar University of Science & Technology
Dhaka, Bangladesh
09.2007

Skills

  • Event Planning
  • Proposal Writing
  • Research
  • Lead Generation
  • Performance improvement
  • Budget development
  • Coaching and mentoring
  • Relationship building
  • Business Development

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Resolved product issue through consumer testing.
  • Supervised team of more than 50 staff members.
  • Marketing - Implemented marketing strategies which resulted in 50% growth of customer base.

Certification

  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course - Institute of Mental Health, UK
  • Diploma in Caregiving - Alison, Ireland
  • Mandatory Training For Care Assistants and Care Staff - Study Hub, UK
  • Care Planning and Record Keeping I Health and Safety - Study Hub, UK
  • Consent Training in Healthcare - Study Hub, UK
  • Observation Skills for Carers - Study Hub, UK


Reading Books, Playing Chess, Travelling

I’m happy to share my thoughts on these topics!

Reading Books: Reading books is a great way to learn new things, explore new worlds, and gain new perspectives. There are many genres of books to choose from, such as fiction, non-fiction, biographies, and more. Some of my favorite books include:

  • The Alchemist by Paulo Coelho: A novel about a shepherd boy who embarks on a journey to find his personal legend.
  • The Hitchhiker’s Guide to the Galaxy by Douglas Adams: A science fiction comedy series that follows the misadventures of an unwitting human and his alien friend.
  • The Immortal Life of Henrietta Lacks by Rebecca Skloot: A non-fiction book that tells the story of Henrietta Lacks, a woman whose cancer cells were used without her knowledge to create the first immortal human cell line.


Playing Chess: Chess is a game of strategy, patience, and skill. It’s a great way to exercise your brain and improve your critical thinking abilities. If you’re interested in learning more about chess, here are some resources to check out:

  • Chess.com: A website that offers online chess games, tutorials, and puzzles.
  • The Queen’s Gambit: A Netflix series about a young girl who becomes a chess prodigy.
  • Chess Openings for Beginners: A book that teaches the basics of chess openings.


Travelling: Travelling is a wonderful way to experience new cultures, meet new people, and broaden your horizons. Some of my favorite travel destinations include:

  • London, United Kingdom: A city known for its art, architecture, and cuisine.
  • Royal Resort, Maldives: The Maldives, officially the Republic of Maldives, is a South Asian country, located in the Indian Ocean, situated in the Arabian Sea..
  • Bali, Indonesia: Bali is a province of Indonesia and the westernmost of the Lesser Sunda Islands. East of Java and west of Lombok, the province includes the island of Bali and a few smaller offshore islands, notably Nusa Penida, Nusa Lembongan, and Nusa Ceningan to the southeast.
  • Kualalampur & Lankawi, Malaysia
  • All over Thailand
  • Beautiful mountains Trekking in Pokhara & Katmandu in Nepal
  • China
  • India (Delhi, Agra, Darjeeling, Sikim)

I hope you find this information helpful!

Languages

Bangla
Native language
English
Upper intermediate
B2

Timeline

General Manager, Business Development

Adpro Communications Ltd
06.2021 - Current

Manager, SCM

MAMICO Limited
03.2016 - 10.2020

Manager, Import

Shahnoor Electronics
02.2001 - 02.2016

BBA - Marketing

Atish Dipankar University of Science & Technology
Syed Akramul Hassan