Syed Kamrul Hasan PMP® CSM®

Þ TowerCo Infra and active Governance

Þ B2C customer complaint management with Market Operations.

Þ Liaison with commercial team, Project team for B2S / IBS projects.

Þ Ensure that the set targets are achieved within the defined timelines and periodical review.

Þ Develop market intelligence, report the same to management team and define strategy to meet the challenges.

Þ Provide technical and economical solutions for all existing / potential customer queries

Þ Full managerial responsibility for all aspects of Operational projects; scope, schedule, design, quality, staff,

Þ Lead team the design and ongoing progress of a project, including the coordination of the project with permitting agencies.

Þ Reviews plans, prepares or reviews technical specifications, contract documents, and estimates.

Þ Develops and mentors less experienced staff

Þ Lead Low Cost solution tower design with power

Þ Prepare E2E Project Plan about BTS 3000+ 2G sites, 2000+ 3G sites 25 BSC and RBSC and 02 MSC sites,

Þ RF Planning followed by issuing SARF (Site acquisition request Form)

Þ CW sites Planning and monitoring,

Þ Telecom Active and Passive (PU cabinet, DG, BTS, MW, all related equipment) equipment evaluation and Ordering.

Þ Vendor Governance activities (with all Partners, Ericsson and Huawei)

Þ Prepare project management plans and project phase plans for the projects. Prepare tactical contingency plans in anticipation of potential problems. Prepare resource forecast requirement plans.

Þ Monitor progress against a base lined plan and allocate tasks and priorities as needed. Initiate and implement corrective actions when not tracking against the plan. Optimize the project critical path at all times.

Þ Solar Photovoltaic Trial Project 03 BTS site Project Supervision.

Þ Develop the vendor Process flow.

Þ Monitor project implementation process of Ericsson, Motorola and Huawei BSS, MW and TI Equipment.

Þ BSS Swap experience (Ericsson: 60 Site and Huawei : 20 Sites) and turkey project.

Þ Intelligent Network (IN) Installation Project Management

Þ Quality Control.

Þ Team Leading capability (16 BSS Commissioner and 06 Subcontractors with 10 installation team each)

Þ Interpersonal skill & able to work under pressure.

Þ Project Management certification under IPMA, Germany.

Þ Managed project resources, progress, completion timeframes, and budget.

Þ Inventory Management System.

Þ Power System Experience (ELTEK, SAFT and Emerson)

Þ Mobile Phone Servicing from L1 to L3.

Þ Rx/Tx Calibration.

Þ Corresponding to France about service related issues. Managing 06 service centers throughout the country, reporting to regional office, purchase of spare parts planning & inventory management, customer satisfaction survey,

Þ RF Survey at Rural area,

Þ Rural site Design

Þ Village Phone Billing Management,

Þ Nokia Service center Manager,

Village Phone Distribution Management at Grameen Bank area offices