Summary
Overview
Work History
Skills
Education
Key Achievement
Strength
Languages
Reference
CustomerServiceRepresentative
SYED MD. FARHAD HOSSAIN

SYED MD. FARHAD HOSSAIN

System Administrator (On-Prem & Cloud), Expert In Hyper-V Virtualization, SAP BASIS Administrator, Administration Of MS-365, Microsoft Azure, AWS Cloud. Strategic Planner Of BCP (Business Continuity Plan)
53, Satish Sarkar Road, Gandaria,Dhaka

Summary

Experienced System Administrator and Cloud Infrastructure Specialist with extensive expertise in Microsoft 365, Azure, AWS, Hyper-V Virtualization and SAP BASIS Administration. Adept at designing and managing ICT Infrastructure, ensuring business continuity, disaster recovery planning (BCP/DRP) and high availability of enterprise systems. Demonstrated success in optimizing network security, reducing server downtime, and implementing cost-effective cloud solutions. Strong track record in SAP S/4HANA deployment, data center management, and IT service optimization. Proven ability to lead strategic IT projects, manage enterprise-wide cloud migrations, and implement security best practices. Skilled in Active Directory, Exchange Server, SCCM, DNS, DHCP, SharePoint, and Microsoft Teams administration. A proactive problem solver with a results-driven mindset, committed to continuous improvement, innovation, and operational resilience.

Overview

17
17
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Assistant Manager, ICT Infrastructure

SMC Enterprise Limited
Dhaka, Bangladesh
12.2021 - Current

Job Description:

  • Maintain the ICT infrastructure services uninterrupted through monitoring, analyzing, and tuning the performance
  • Manage Microsoft Azure & AWS hosted Servers.
  • Perform Regular Drilling of SAP S/4 HANA DR to ensure uninterrupted Business continuity during any disaster situation.
  • Manage Administration of MS 365 Cloud Email Services, Teams & Sharepoint Administration.
  • Manage all On-Premises servers & Hyper-V VMs for their smooth performances.
  • Ensure regular System Backup.
  • Perform the schedule maintenance task of the critical equipment as per the ICT service manual
  • Ensure the proper documentation of all the communications, forms, formats, standards, policy, procedures etc of overall ICT infrastructure services
  • Ensure the functionality of the data center for 24/7
  • Contributed as BASIS Administrator on the implementation of the ERP system SAP S/4 HANA
  • Maintain the liaison with the relevant vendor of ICT infrastructure services
  • Troubleshoot the hardware, software and networking operations of Head Office as and when required
  • Maintain the disaster recovery policies and procedures as per the ICT Manual
  • Supervise the data backup with maintaining proper documentation
  • Focus on the Continuous Improvement – CI of the ICT infrastructure services and related operations
  • Explore new technology to introduce in the organization for improving the quality of the services
  • Maintain good housekeeping standard in the actions
  • Any other responsibilities assigned by the supervisor
  • Maintain the ICT infrastructure services uninterrupted through monitoring, analyzing, and tuning the performance

Company website: https://www.smc-bd.org/

Assistant Manager

A.T. Haque Limited
Dhaka, Bangladesh
11.2017 - 02.2022

Job Description:

  • Administering Active Directory, Exchange Server, and Skype for Business Server
  • New Server Installation both physical and virtual (like windows server 2012, 2016, RHEL Linux, SUSE Linux etc.)
  • SAP S4 HANA Basis Administration like user create, authorization, role create and assign, Production, Quality and Development Server Database backup maintain uninterrupted service
  • SAP Master Data Manage like material create, vendor created etc
  • SAP PR/PO Create, MIGO, Service Entry, Good Issue etc
  • DC & DR UPS, ATS and EMS administration and monitoring
  • Total Network Structure maintain like ensure proper connectivity between DC, DR and Factory site
  • Control Mail server Spam filter with Barracuda
  • Manage Firewall of DC, DR and Factory site
  • Internet Bandwidth manage
  • Manage Anti-Virus Server – Kaspersky Security Center 11
  • Ensure client-end antivirus protection with Kaspersky
  • Client OS issue escalation and troubleshoot
  • Monitoring All Server stability
  • Wi-Fi system check and troubleshoot
  • Diagnose and debug servers and service level issues
  • Contacting vendor for support related issues
  • Maintain contact with ISP vendor for proper internet connectivity

Company website: https://www.athaque.com/

Sr. Executive

Corporate Projukti Limited
Dhaka, Bangladesh
02.2017 - 11.2017

Job Description:

  • Deploy and implement Microsoft Products like Active Directory, Exchange Server, Skype For Business Server, KMS Server, Microsoft System Center Configuration Manager, File Server, MS SQL Server, etc.
  • Configure DNS server, create and deploy Group Policy according to the customer need.
  • Installation and configuration of Sophos Endpoint, SafeGuard and Mobile center.

Company website: https://projukti-bd.com/

Sr. Executive, IT

Akij Group
Dhaka, Bangladesh
02.2011 - 02.2017

Job Description:

  • Client level IT support for System tools, Server access application, MS office application and Hardware both for User Workstation and IT Infrastructures.
  • Configure and monitor the network connectivity between Head office to factory through Radio/Router/Switch
  • Control the IT Users through the Server Management by applying some administrative policies to the server end that are approved by the management
  • Maintain the Updated Inventory record of IT resources and vendor relationship
  • Ensure Endpoints security by checking the antivirus report from the server and protect the infrastructure.
  • Bandwidth management through the bandwidth Controller for the optimal use of bandwidth resources
  • Oversee the overall activities to increase the LAN performance
  • Give Support to the Nearby Units (For Critical Issues) as or when required
  • Submission of weekly report to the departmental Head
  • Increase awareness among the IT users through conducting regular Cyber Security Awareness Training

Company website: https://www.akij.net/

OSS(On Site Support Engineer)

Syscom Information Systems Ltd.
Dhaka, Bangladesh
05.2008 - 05.2010

Job Description

  • On Site Engineer to provide IT support to the company customers
  • Operate the Trading Server of Dhaka Stock Exchange for preparing UAT during the On Site Support at Dhaka Stock Exchange Project.
  • Provide support to the Broker House trading application.
  • Provide various IT support to the customers.

Company website: https://g.co/kgs/HGC1avg

Skills

Windows & Linux Server Administration

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Education

B.Sc(Hon's) - Computer Science

Sheikh Burhanuddin Post Graduate college
01.2000 - 05.2004

H.S.C - Science

Notre Dame College
Dhaka
01.1999 - 05.2000

S.S.C - Science

St. Gregory's High School
01.1994 - 05.1998

Key Achievement

  • Disaster Recovery Implementation implemented an effective disaster recovery strategy that ensured business continuity for the organization
  • Server Downtime Reduction. Successfully reduced server downtime by 20% through system optimizations and proactive maintenance.
  • SAP S4/HANA ERP System Implementation.
  • Network Security Enhancement Enhanced network security, resulting in a 25% decrease in unauthorized access incidents.
  • Disaster Recovery Optimization Implemented disaster recovery plans, reducing data recovery time by 50% after outages. By migrating all the business services hosted in the physical servers into Virtual Server. This helped reduce system restoration time.
  • Deployed DR Site for SAP S4/HANA in AWS. Primary site is located in Southeast Asia Region and DR has been deployed in USA, North Virginia Region.

Strength

  • Cloud and Infrastructure Specialist. Extensive knowledge and experience in cloud solutions and system administration.
  • ICT Infrastructure Management Skilled in managing ICT infrastructure with minimal interruptions.
  • SAP Basis Specialist. Expert in SAP Basis administration for efficient operations.
  • Virtualization and Cloud Management. Proficiently manages server virtualization and cloud infrastructure solutions.
  • Network Troubleshooting Expertise. Expert in troubleshooting network issues ensuring seamless operations.
  • ·Strategic Business Continuity Planning Skilled in strategic planning for business continuity initiatives.
  • Data Security and Backup Management. Maintains high standards in data security and backup management.

Languages

Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Elementary (A2)

Reference

Reference: 1

  • Name : Arifur Rahman
  • Organization : Corporate Projukti Limited.
  • Designation : Deputy Manager
  • Address : Profile House, H-18, 2nd Floor, R-06,
    Gulshan-1, Dhaka, Bangladesh
  • Mobile No : +8801718833283
  • Email : arif.rahman@projukti-bd.com
  • Relation : Professional

Reference: 2

  • Name : Md. Shahidur Rahman
  • Organization : Dell Technologie
  • Designation : Information Security Engineer
  • Address : Dubai, United Arab Emirates
  • Mobile No : +971 528399556
  • Email : livesayed@hotmail.com
  • Relation : Professional
SYED MD. FARHAD HOSSAINSystem Administrator (On-Prem & Cloud), Expert In Hyper-V Virtualization, SAP BASIS Administrator, Administration Of MS-365, Microsoft Azure, AWS Cloud. Strategic Planner Of BCP (Business Continuity Plan)