Tamjeed Ahmed Khan
Dhaka
Summary
Hardworking and motivated about the task provided with 2 years of experience and record of success on achieving goals. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2
2
years of professional experience
Work History
Manager (Acting)
International Education Counselling Centre (IECC)
Dhaka , Bangladesh
2023.01 - Current
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Recruited and hired qualified candidates to fill open positions.
Counselor
International Education Counselling Centre (IECC)
Dhaka , Bangladesh
2022.01 - 2022.12
- Helped students to find solutions on which university will be appropriate for him/her to apply.
- Provided individual as well as group counseling to guide students.
- Arranging documents according to the university requirement and progress through counseling and interaction.
- Coordinated resources from universities to support students for achieving targets.
- Collaborated with different universities all over USA.
Compliance Executive
International Education Counselling Centre (IECC)
Dhaka , Bangladesh
2021.01 - 2021.12
- Maintained compliance for university application and visa application.
- Collecting documents while maintaining customer service.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Developed and implemented strategies necessary for minimizing risk of clerical works.
- Analyzed data from multiple sources to systematically document work and results.
Education
BBA - Management Information System (MIS)
Independent University, Bangladesh
Dhaka, Bangaldesh08.2022
GED -
Princeton International Education (PIE)
Dhaka, Bangladesh03.2017
Secondary School Certificate (SSC) - Science
Green View High School
Dhaka, Bangladesh05.2014
Skills
- Hard working
- Scheduling and Coordinating
- Customer Relationship Management
- Can handle work pressure
- Computer Skills (MS Word, Excel & PowerPoint)
- Enthusiastic about any project given
- Intensive and Improvise as situation
- Keen to Learn & Improve
- Language: Bangla, English& Hindi
- Forecasting Plan
- Problem Resolution
- Able to learn fast and work explicitly
- Team Building and maintain fellowship
Languages
Bengali
First Language
Timeline
Manager (Acting)
International Education Counselling Centre (IECC)
2023.01 - Current
Counselor
International Education Counselling Centre (IECC)
2022.01 - 2022.12
Compliance Executive
International Education Counselling Centre (IECC)
2021.01 - 2021.12
BBA - Management Information System (MIS)
Independent University, Bangladesh
GED -
Princeton International Education (PIE)
Secondary School Certificate (SSC) - Science
Green View High School
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